2016 Mercedes-Benz GLE450 Problems, Complaints & Recalls
- Compared with other GLE450 years
- More complaints than other years 2nd of 7 for complaints
- Safety recalls
- 11 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 25 complaints with NHTSA about the 2016 Mercedes-Benz GLE450. That ranks 2nd out of 7 GLE450 model years for complaints. The most reported problem area is electrical system (8 complaints, 32%), typically at around 18,407 miles. Complaints mention 4 crashes, 2 injuries. There are 11 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 25owner complaints
- 11safety recalls
- 1NHTSA investigations
- 4complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2016 Mercedes-Benz GLE450 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 8 | 32% | 18,407 | — | — |
| Engine | 7 | 28% | 11,000 | — | — |
| Fuel/propulsion System | 5 | 20% | 11,000 | — | — |
| Structure | 5 | 20% | 33,500 | — | — |
| Steering | 4 | 16% | 110,000 | — | — |
| Power Train | 3 | 12% | 5,000 | — | — |
| Back Over Prevention | 2 | 8% | — | — | — |
| Forward Collision Avoidance | 2 | 8% | — | — | — |
| Suspension | 2 | 8% | 53,000 | — | — |
| Vehicle Speed Control | 2 | 8% | — | — | — |
| Service Brakes | 1 | 4% | — | — | — |
| Unknown or Other | 1 | 4% | — | — | — |
| Wheels | 1 | 4% | 500 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2016 Mercedes-Benz GLE450 recalls (11)
Tap a recall to see the problem, the risk and the fix.
Structure:body:roof and pillars
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Fuel system, gasoline:delivery:fuel pump:control/drive module; fuel system, diesel:delivery:fuel pump:control/drive module
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Risk: An engine stall while driving increases the risk of a crash.
Fix: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Structure:body:roof and pillars
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Fix: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Communication
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Suspension:front
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Fix: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
Suspension:front:control arm:upper arm
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic, GLE350, GLE350 4Matic Bluetec, GL450 4Matic, and GLE450 Coupe 4Matic vehicles. In the affected vehicles, the bolt that connects the upper control arm and the axle stub may not have been properly tightened.
Risk: The loose bolt may cause improper wheel tracking, increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will inspect the tightness of the bolt connecting the upper control arm and the axle stub on the affected vehicles, replacing the upper control arm if necessary, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Air bags:sensor:occupant classification; air bags:frontal
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
Risk: If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
Fix: MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.
Seats:mid/rear assembly
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLE Coupe 450 AMG 4Matic vehicles manufactured July 11, 2015, to July 25, 2015. The affected vehicles may be equipped with rear head restraints that may not stay locked in the upright position at very low temperatures.
Risk: If the vehicle is involved in a crash in very low temperatures, the rear head restraints may not function as intended, increasing the risk of rearseat occupant injury.
Fix: MBUSA will notify owners, and dealers will replace the rear head restraints, free of charge. The recall is expected to begin in October 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Seat belts:rear/other
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 ML250, ML350, ML350 4Matic, ML400 4Matic, ML63 AMG, and 2016 GLE450 AMG 4Matic vehicles manufactured from April 27, 2015, through May 19, 2015. The affected vehicles may have had the right rear seatbelt anchor bolt incorrectly installed.
Risk: In the event of a vehicle crash, the right rear seatbelt anchor bolt could fail to secure the passenger, increasing their risk of injury.
Fix: MBUSA will notify owners, and dealers will inspect and, if necessary, correct the installation of the right rear seat belt anchor bolt, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical system:software
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic Coupe vehicles manufactured December 10, 2014, to June 6, 2016. An error within the engine control unit (ECU) software may allow the engine to shut-down while the vehicle is braking, possibly confusing the driver into thinking the shut-down was planned due to the ECO start/stop function.
Risk: If the engine shuts down unintentionally, there may be an increased risk of a crash.
Fix: MBUSA will notify owners, and dealers will update the ECU software, free of charge. The recall began August 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Power train:driveline:driveshaft
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic coupes and GLE63 AMG S 4Matic coupes manufactured December 10, 2014, to April 29, 2015. The affected vehicles may be equipped with rear drive shaft bolt fasteners that may loosen and result in the rear drive shaft separating from the transmission or the rear axle differential.
Risk: If the drive shaft separates, the vehicle will stall, increasing the risk of a vehicle crash.
Fix: MBUSA will notify owners, and dealers will inspect the bolt fasteners, tightening them as necessary, free of charge. The recall is expected to begin in mid-November 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Front Roof Panel Detachment (PE21001) — opened Jan 8, 2021, closed Oct 14, 2021, led to recall 21V197000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Mercedes-benz corporate is showing a complete disregard for me as a consumer and human! My brakes recently failed without warning (i lost my ability to brake) and it almost caused me to be involved in an accident. My life and safety was put in jeopardy and i am in shock. At their request i had my…
I was reversing the vehicle and it stopped and shfted into drive at a high speed unitl it stopped after hitting fence and tilted on its side
The contact owns a 2016 Mercedes-Benz GLE450. The contact stated while driving at an undisclosed speed, the front roof panel detached and flew off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the…
Mercedes Benz 2016 GLE450 AMG Coupe Backup Camera issue. The software problems cause backup camera to go blank /black screen. It does this randomly, it can worked for few weeks to a month, then suddenly just goes blank/black when the gear is in reverse (R). I have made complained to Mercedes Benz…
Gear Shift issue there are several forums with this issue car goes from park to neutral when trying to shift to drive. then goes straight to drive 3 stuck between drive 3 and drive 5 the very concerning issue is if the car does shift to drive 1 it throws itself into neutral while driving this is an…
Other Mercedes-Benz GLE450 years
| Year | Complaints | Recalls |
|---|---|---|
| 2024 GLE450 | 10 | 4 |
| 2023 GLE450 | 7 | 4 |
| 2022 GLE450 | 14 | 11 |
| 2021 GLE450 | 15 | 17 |
| 2020 GLE450 | 26 | 32 |
| 2017 GLE450 | 0 | 1 |
| 2016 | 25 | 11 |
See all Mercedes-Benz GLE450 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
Embed this 2016 Mercedes-Benz GLE450 badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2016 Mercedes-Benz GLE450?
Owners most often report electrical system, engine, fuel/propulsion system problems. The top one, electrical system, accounts for 8 complaints.
Was there a recall on the 2016 Mercedes-Benz GLE450?
Yes, 11 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2016 Mercedes-Benz GLE450 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other GLE450 model years, the 2016 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.