2018 Mercedes-Benz GLE 550 E Problems, Complaints & Recalls
- Compared with other GLE 550 E years
- Not enough data 1st of 3 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 3 complaints with NHTSA about the 2018 Mercedes-Benz GLE 550 E. That is the most of any GLE 550 E model year in the database (3 years). The most reported problem area is vehicle speed control (2 complaints, 67%), typically at around 7,396 miles. Complaints mention 1 crash. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 3owner complaints
- 2safety recalls
- 1NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2018 Mercedes-Benz GLE 550 E problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Vehicle Speed Control | 2 | 67% | 7,396 | — | — |
| Electrical System | 1 | 33% | 6,791 | — | — |
| Electronic Stability Control (esc) | 1 | 33% | 8,000 | — | — |
| Engine | 1 | 33% | 6,791 | — | — |
| Power Train | 1 | 33% | 125 | — | — |
| Steering | 1 | 33% | 8,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2018 Mercedes-Benz GLE 550 E recalls (2)
Tap a recall to see the problem, the risk and the fix.
Fuel system, gasoline:delivery:fuel pump:control/drive module; fuel system, diesel:delivery:fuel pump:control/drive module
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Risk: An engine stall while driving increases the risk of a crash.
Fix: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Communication: auto crash notification; electrical system:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The vehicle violently jerks when downshifting from 3rd to 2nd in all environments (highway, city, etc). This has occurred since the purchase of my car to current date and is a known issue by mercedes-benz with no current solution.
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLE550E. WHILE DRIVING AT LOW SPEEDS OUT OF A PARKING LOT, THE STEERING WHEEL WAS TURNED TO THE RIGHT AND THE VEHICLE STARTED TO SPIN OUT OF CONTROL WITHOUT WARNING. THE CONTACT STOPPED THE VEHICLE BY FORCEFULLY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS…
While parking car in a parking spot in private office parking, the car accelerated itself (while pressing the brake to stop it) and ran into front wall. This similar problem has shown earlier where car accelerated itself without causing any accident. Apparently problem exist where car sometime…
Other Mercedes-Benz GLE 550 E years
| Year | Complaints | Recalls |
|---|---|---|
| 2018 | 3 | 2 |
| 2017 GLE 550 E | 3 | 5 |
| 2016 GLE 550 E | 1 | 5 |
See all Mercedes-Benz GLE 550 E problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2018 Mercedes-Benz GLE 550 E?
Owners most often report vehicle speed control, electrical system, electronic stability control (esc) problems. The top one, vehicle speed control, accounts for 2 complaints.
Was there a recall on the 2018 Mercedes-Benz GLE 550 E?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2018 Mercedes-Benz GLE 550 E a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other GLE 550 E model years, the 2018 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.