2015 Mercedes-Benz GLK350 Problems, Complaints & Recalls
- Compared with other GLK350 years
- About as many complaints as other years 5th of 9 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 114 complaints with NHTSA about the 2015 Mercedes-Benz GLK350. That ranks 5th out of 9 GLK350 model years for complaints. The most reported problem area is air bags (84 complaints, 74%), typically at around 41,500 miles. Complaints mention 4 crashes, 2 fires, 4 injuries. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 114owner complaints
- 4safety recalls
- 1NHTSA investigations
- 4complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2015 Mercedes-Benz GLK350 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags problems | 84 | 74% | 41,500 | “takata air bags” (38%) | — |
| Electrical System | 7 | 6% | 39,600 | — | — |
| Fuel/propulsion System | 5 | 4% | 17,168 | — | — |
| Power Train | 5 | 4% | 73,000 | — | — |
| Steering | 5 | 4% | 1,295 | — | — |
| Vehicle Speed Control | 5 | 4% | 8,629 | — | — |
| Electronic Stability Control (esc) | 4 | 4% | 4,300 | — | — |
| Engine | 3 | 3% | 16,250 | — | — |
| Service Brakes | 3 | 3% | 90 | — | — |
| Unknown or Other | 3 | 3% | 7,000 | — | — |
| Lane Departure | 2 | 2% | — | — | — |
| Structure | 2 | 2% | — | — | — |
| Wheels | 2 | 2% | 79,614 | — | — |
| Back Over Prevention | 1 | 1% | — | — | — |
| Exterior Lighting | 1 | 1% | — | — | — |
| Fuel System, Gasoline | 1 | 1% | 62,000 | — | — |
| Seat Belts | 1 | 1% | — | — | — |
| Seats | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2015 Mercedes-Benz GLK350 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Communication
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Air bags:frontal:passenger side:inflator module
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Fix: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Air bags:frontal
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Steering
Problem: Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
Risk: A loss of steering can increase the risk of a crash.
Fix: MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Hello. Since I bought this car in 2015. Every now and again it will go into park when driving and tge car will stop suddenly. It has done it a few times over the years and itâs quite scary. Mercedes has put me off on you, without addressing the situation or looking at the car, unless I pay first…
Any time a passenger sits in the passenger seat in the shows on my dashboard â front right malfunction service required â
My truck has been smelling like gas for a while. I replaced the gas cap and still smelled gas when I was driving. Recently I started smelling it inside the car. It was leaking from two places under the car when I would drive it or just have it running. The mechanic took the plastic piece off the…
Gasoline smell around the car when parked in the garage. An inspection underneath the car and in the engine, bay failed to locate the leak. A [XXX] search for fuel leak on Mercedes Benz (MB) returned a number of hits for problems with leaks around fuel tank components on the GLK and other MB…
Key in electronic ignition switch is not recognized, automatic transmission shifts to automatic park before vehicle comes to a stop. When car slows to 5 miles per hour it abruptly slams into park, putting myself in danger of being rear ended in no fault of my own. It happened multiple times before…
Other Mercedes-Benz GLK350 years
| Year | Complaints | Recalls |
|---|---|---|
| 2015 | 114 | 4 |
| 2014 GLK350 | 104 | 5 |
| 2013 GLK350 | 137 | 6 |
| 2012 GLK350 | 167 | 4 |
| 2011 GLK350 | 133 | 4 |
| 2010 GLK350 | 241 | 5 |
| 2008 GLK350 | 1 | 0 |
| 2007 GLK350 | 5 | 0 |
| 2006 GLK350 | 2 | 0 |
See all Mercedes-Benz GLK350 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
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Frequently asked questions
What are the most common problems with the 2015 Mercedes-Benz GLK350?
Owners most often report air bags, electrical system, fuel/propulsion system problems. The top one, air bags, accounts for 84 complaints.
Was there a recall on the 2015 Mercedes-Benz GLK350?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2015 Mercedes-Benz GLK350 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other GLK350 model years, the 2015 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.