2019 Mercedes-Benz GLS 550 Problems, Complaints & Recalls
- Compared with other GLS 550 years
- Not enough data 3rd of 3 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2019 Mercedes-Benz GLS 550. That ranks 3rd out of 3 GLS 550 model years for complaints. The most reported problem area is engine (1 complaints, 50%). There are 2 safety recalls covering this model year.
- 2owner complaints
- 2safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 Mercedes-Benz GLS 550 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 1 | 50% | — | — | — |
| Engine and Engine Cooling | 1 | 50% | — | — | — |
| Seats | 1 | 50% | — | — | — |
| Suspension | 1 | 50% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 Mercedes-Benz GLS 550 recalls (2)
Tap a recall to see the problem, the risk and the fix.
Electrical system:software; communication: auto crash notification
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Communication: auto crash notification; electrical system:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
See attached document for complaint.
While driving my car the check engine light comes on. The code is P06DA (OIL PUMP SOLENOID OPEN CIRCUIT - ELECTRICAL ISSUE). Dealer states repair is $5000!!! Car is not able to pass inspection due to the check engine light.
Other Mercedes-Benz GLS 550 years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 | 2 | 2 |
| 2018 GLS 550 | 6 | 3 |
| 2017 GLS 550 | 6 | 5 |
See all Mercedes-Benz GLS 550 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2019 Mercedes-Benz GLS 550?
Owners most often report engine, engine and engine cooling, seats problems. The top one, engine, accounts for 1 complaint.
Was there a recall on the 2019 Mercedes-Benz GLS 550?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 Mercedes-Benz GLS 550 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other GLS 550 model years, the 2019 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.