2000 Mercedes Benz M Class Problems, Complaints & Recalls

Source: NHTSA · Updated May 26, 2012 · 25 owner complaints analyzed

Compared with other M Class years
Far more complaints than other years 1st of 11 for complaints
NHTSA crash rating
Not rated

Owners have filed 25 complaints with NHTSA about the 2000 Mercedes Benz M Class. That is the most of any M Class model year in the database (11 years). The most reported problem area is steering (8 complaints, 32%), typically at around 50,074 miles. Complaints mention 1 crash. There are 5 safety recalls covering this model year. NHTSA has opened 5 defect investigations involving it.

Mercedes Benz M Class
MERCEDES-BENZ ML (W166) China. Representative photo; appearance varies by model year. Photo: Dinkun Chen, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2000 Mercedes Benz M Class problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Steering8 · ~50,074 mi
Electronic Stability Control (esc)6 · ~116,885 mi
Service Brakes, Hydraulic6 · ~76,668 mi
Electrical System2 · ~53,000 mi
Vehicle Speed Control2 · ~138,000 mi
Engine and Engine Cooling1 · ~75,000 mi
Fuel System, Gasoline1 · ~61,500 mi
Fuel System, Other1 · ~61,500 mi
Power Train1 · ~59,054 mi
Service Brakes1 · ~67,600 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Steering832%50,074——
Electronic Stability Control (esc)624%116,885——
Service Brakes, Hydraulic624%76,668——
Electrical System28%53,000——
Vehicle Speed Control28%138,000——
Engine and Engine Cooling14%75,000——
Fuel System, Gasoline14%61,500——
Fuel System, Other14%61,500——
Power Train14%59,054——
Service Brakes14%67,600——
Service Brakes, Electric14%120,000——
Unknown or Other14%100,000——
Visibility14%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2008, with 5 complaints
2003: 4200342004: 3200432005: 1200512006: 2200622007: 2200722008: 5200852009: 4200942010: 1201012011: 2201122012: 120121

n = 25 complaints · Source: NHTSA

2000 Mercedes Benz M Class recalls (5)

Tap a recall to see the problem, the risk and the fix.

Vehicle speed control:cruise controlMar 31, 2011 · NHTSA campaign 11V208000 · 136,751 vehicles

Problem: Mercedes-benz is recalling certain model year 1999-2002 m-class and model year 2000-2003 m-class amg vehicles. The cruise control system in the affected vehicles allows the driver to disengage the system in a number of ways, including tapping the brake pedal, using the cruise control stalk, or braking the vehicle enough to reach a certain rate of deceleration. Mercedes-benz has determined that under certain circumstances use of the brake pedal may not automatically disengage cruise control as expected by the driver, although the other means of deactivating cruise control remain fully operative. Specifically, where the driver pumps the brakes rather than applying consistent pedal force, the level of force required may be unusually high.

Risk: Difficulty or delay in disengaging cruise control can increase the risk of a crash.

Fix: Dealers will repair the vehicles free of charge. The safety recall began during october 2011. Owners may contact mercedes-benz at 1-800-367-6372.

Steering:hydraulic power assist:hose, piping, and connectionsSep 17, 2008 · NHTSA campaign 08V465000 · 125,228 vehicles

Problem: Mercedes-benz is recalling 125,228 my 1998-2004 m-class vehicles. The hose clamp used to secure the power steering fluid cooling hose to the power steering fluid cooler may not provide sufficient clamping force for this connection.

Risk: The loss of power steering fluid may result in diminished power steering over time and ultimately can damage the power steering pump. This could result in a loss of control and a crash without warning.

Fix: An earlier recall repair performed on these vehicles may not be sufficient to prevent a future leakage or failure of the power steering hose connection (please see 03v121). Since it is not possible through inspection to identify specific vehicles that may not have been properly repaired, all vehicles repaired prior to november 15, 2003, will be repaired again. The recall is expected to begin during november 2008. Owners may contact mercedes-benz at 1-800-367-6372.

Steering:hydraulic power assist:hose, piping, and connectionsMar 27, 2003 · NHTSA campaign 03V121000 · 211,000 vehicles

Problem: On certain passenger vehicles, the hose clamp used to secure the power steering fluid cooling hose to the power steering fluid cooler may not provide sufficient clamping force for this connection.

Risk: The loss of power steering fluid may result in diminished power steering over time and ultimately can damage the power steering pump.

Fix: Dealers will install a new hose clamp on the power steering hose to the power steering cooler. During clamp replacement, the power steering cooling hose will be inspected and replaced as necessary. Owner notification began june 16, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mercedes-benz at 1-800-367-6372.

Seat beltsOct 30, 2000 · NHTSA campaign 00V352000 · 16,246 vehicles

Problem: Vehicle description: passenger vehicles. The seat belt anchor in the rear folding middle seating position may have been manufactured with out-of-tolerance hardware.

Risk: If this is the case, the seat belt anchor may not comply with federal motor vehicle safety standards.

Fix: Dealers will install an additional rear middle seat belt anchor plate.

Seat belts:front:warning light/devicesJul 26, 2000 · NHTSA campaign 00V203000 · 4,354 vehicles

Problem: Vehicle description: certain passenger vehicles fail to conform to the requirements of fmvss no. 208, "occupant crash protection." an audible seat belt buzzer warning sounds for approximately two seconds when the vehicle ignition is turned to the on or start position and the driver seat belt is fastened. This buzzer activation exceeds the limitations set forth in the standard.

Risk: Drivers may become confused regarding the purpose of the chime.

Fix: Dealers will repair the seat belt warning chime system.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Brake lamp switch failure. (PE10050) — opened Dec 21, 2010, closed May 4, 2011, led to recall 11V208000.
  • Brake line chafe (EA08009) — opened Apr 28, 2008, closed Dec 16, 2009.
  • Power steering hose leak (RQ08002) — opened Mar 11, 2008, closed Sep 17, 2008, led to recall 08V465000.
  • Electronic stability control malfunction (PE07007) — opened Feb 1, 2007, closed Jul 11, 2007.
  • Engine crankshaft pulley failure (PE03058) — opened Dec 17, 2003, closed Apr 22, 2004.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

At highway speed car jerked violently to the left as off the from right brake was being applied on its own. Turned the esp (electronic stability control) off and proceeded and the event happened again, car jerked to left and headed to ditch but was able to overcome with steering wheel. It appears a…

Service Brakes · received May 26, 2012 · NHTSA complaint 10459727

Tl* the contact owns a 2000 mercedes benz ml320. The contact was driving approximately 55 mph with the cruise control in activation. When pressure was applied to the brake pedal, the cruise control failed to disengage. Suddenly the brakes locked and the vehicle continued to accelerate. The gear was…

Vehicle Speed Control · received Jun 16, 2011 · NHTSA complaint 10407062

While driving my 2000 ml320 mercedes, the car suddenly applies brakes while traveling at various speeds. The bas/esp warning lights come on. This is a very dangerous malfunction and someone should make mercedes address this defect immediately before someone is killed! If you do a search on the…

Electronic Stability Control (esc) · received Feb 3, 2011 · NHTSA complaint 10380051

I was driving my 2000 mercedes benz ml 430 at approximately 40 mph, when without any warning lights being displayed it abruptly stopped. The brake pedal had not been depressed. The vehicle then skidded, stopped, skidded again and stopped. This went on for approximately 45-60 seconds then the bas…

Service Brakes, Hydraulic · received Aug 9, 2010 · NHTSA complaint 10348202

The antilock braking system can take over throttle and braking. Vehicle will automatically apply brakes to various wheels. It will pitch the car left or right and require driver to counter steer to keep the vehicle straight. There is no warning on when this will happen. Can cause accident or cause…

Service Brakes, Electric · received Nov 23, 2009 · NHTSA complaint 10293268

Other Mercedes Benz M Class years

← 1999 M Class · 2001 M Class →

See all Mercedes Benz M Class problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2000 Mercedes Benz M Class?

Owners most often report steering, electronic stability control (esc), service brakes, hydraulic problems. The top one, steering, accounts for 8 complaints.

Was there a recall on the 2000 Mercedes Benz M Class?

Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2000 Mercedes Benz M Class a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other M Class model years, the 2000 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.