2002 Mercedes Benz ML320 Problems, Complaints & Recalls

Source: NHTSA · Updated May 3, 2024 · 88 owner complaints analyzed

Compared with other ML320 years
Far more complaints than other years 5th of 13 for complaints
NHTSA crash rating
Not rated

Owners have filed 88 complaints with NHTSA about the 2002 Mercedes Benz ML320. That ranks 5th out of 13 ML320 model years for complaints. The most reported problem area is steering (24 complaints, 27%), typically at around 82,000 miles. Complaints mention 4 crashes, 8 fires, 6 injuries. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 Mercedes Benz ML320 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Steering24 · ~82,000 mi
Electrical System19 · ~95,000 mi
Service Brakes15 · ~141,500 mi
Vehicle Speed Control11 · ~108,502 mi
Electronic Stability Control (esc)10 · ~129,000 mi
Service Brakes, Hydraulic9 · ~35,985 mi
Exterior Lighting6 · ~105,000 mi
Engine and Engine Cooling5 · ~69,500 mi
Seats5 · ~83,000 mi
Suspension5 · ~96,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Steering2427%82,000——
Electrical System1922%95,000——
Service Brakes1517%141,500——
Vehicle Speed Control1113%108,502——
Electronic Stability Control (esc)1011%129,000——
Service Brakes, Hydraulic910%35,985——
Exterior Lighting67%105,000——
Engine and Engine Cooling56%69,500——
Seats56%83,000——
Suspension56%96,000——
Unknown or Other45%112,000——
Visibility45%70,000——
Engine33%175,000——
Wheels33%200,500——
Air Bags22%109,340——
Latches/locks/linkages22%47,000——
Power Train22%2,000——
Structure22%———
Forward Collision Avoidance11%———
Fuel System, Gasoline11%———
Fuel System, Other11%89,670——
Interior Lighting11%———
Parking Brake11%100——
Tires11%76,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2008, with 10 complaints
2003: 9200392004: 332005: 3200532006: 552007: 4200742008: 10102009: 102009102010: 882011: 5201152012: 222013: 5201352014: 222015: 3201532016: 772017: 4201742018: 442019: 1201912020: 112022: 1202212024: 11

n = 88 complaints · Source: NHTSA

2002 Mercedes Benz ML320 recalls (1)

Tap a recall to see the problem, the risk and the fix.

Suspension:front:control arm:upper armSep 10, 2001 · NHTSA campaign 01V290000 · 870 vehicles

Problem: Vehicle description: passenger vehicles. The left front upper control arm may not meet the specified strength requirements.

Risk: The control arm could fail, increasing the risk of a crash.

Fix: Dealers will replace the left front upper control arm. Owner notification began september 29, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mercedes-benz at 1-800-367-6372.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Brake lamp switch failure. (PE10050) — opened Dec 21, 2010, closed May 4, 2011, led to recall 11V208000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2002 Mercedes-Benz ML320. The contact stated while driving at approximately 25 MPH, the driver’s side front wheel independently braked. The contact stated he had not depressed the brake pedal but heard an abnormal sound from the tire screeching as the wheel had stopped rolling…

Wheels · received May 3, 2024 · NHTSA complaint 11586737

The car brakes suddenly by itself just after the ESB/ABS lights come on along with an exclamation point (!). This has happened randomly at least 4 times since we purchased the car. Once at high speeds on the highway. It appears this problem is common with other owners of Mercedes 2001-2002 ML's…

Forward Collision Avoidance · received Apr 30, 2022 · NHTSA complaint 11462862

Fuse box some has power some not. Front left wheel making this noise and stops after 25 miles per hour radio volume low when ignition key is on position 3 when key it's in the position 2 laud volume when key is not in i can turn on the stereo

Service Brakes · received Jan 11, 2020 · NHTSA complaint 11298583

Front end collision - airbags failed to deploy.

Air Bags · received Jan 8, 2019 · NHTSA complaint 11165069

Yes this [xxx] coming to you to let you know that i was and a car accident i was struck by and vehicle made by oldsmobile year 1998 plate no. State [xxx] i was on my way home from down town federal court i was riding down [xxx] crash date 08/21/2018. I was at the red light i also had my hazard…

Structure · received Sep 8, 2018 · NHTSA complaint 11128295

Other Mercedes Benz ML320 years

← 2001 ML320 · 2003 ML320 →

See all Mercedes Benz ML320 problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.

Similar Mercedes Benz models

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Frequently asked questions

What are the most common problems with the 2002 Mercedes Benz ML320?

Owners most often report steering, electrical system, service brakes problems. The top one, steering, accounts for 24 complaints.

Was there a recall on the 2002 Mercedes Benz ML320?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2002 Mercedes Benz ML320 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other ML320 model years, the 2002 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.