2002 Mercedes Benz ML500 Problems, Complaints & Recalls

Source: NHTSA · Updated Dec 8, 2023 · 27 owner complaints analyzed

Compared with other ML500 years
Far more complaints than other years 2nd of 8 for complaints
NHTSA crash rating
Not rated

Owners have filed 27 complaints with NHTSA about the 2002 Mercedes Benz ML500. That ranks 2nd out of 8 ML500 model years for complaints. The most reported problem area is steering (7 complaints, 26%), typically at around 101,384 miles. Complaints mention 1 crash, 1 injury. There is 1 safety recall covering this model year. NHTSA has opened 3 defect investigations involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 Mercedes Benz ML500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Steering7 · ~101,384 mi
Service Brakes, Hydraulic5 · ~49,507 mi
Electrical System3 · ~50,000 mi
Vehicle Speed Control3 · ~110,500 mi
Visibility3 · ~97,000 mi
Engine and Engine Cooling2 · ~58,526 mi
Power Train2 · ~9,000 mi
Air Bags1
Electronic Stability Control (esc)1 · ~150,000 mi
Engine1 · ~201,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Steering726%101,384——
Service Brakes, Hydraulic519%49,507——
Electrical System311%50,000——
Vehicle Speed Control311%110,500——
Visibility311%97,000——
Engine and Engine Cooling27%58,526——
Power Train27%9,000——
Air Bags14%———
Electronic Stability Control (esc)14%150,000——
Engine14%201,000——
Equipment14%109,000——
Exterior Lighting14%9,000——
Fuel System, Gasoline14%108,631——
Service Brakes14%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2009, with 7 complaints
2002: 1200212003: 112004: 3200432006: 112007: 2200722008: 112009: 7200972010: 332011: 1201112013: 112014: 2201422016: 112019: 1201912021: 112023: 120231

n = 27 complaints · Source: NHTSA

2002 Mercedes Benz ML500 recalls (1)

Tap a recall to see the problem, the risk and the fix.

Suspension:front:control arm:upper armSep 10, 2001 · NHTSA campaign 01V290000 · 870 vehicles

Problem: Vehicle description: passenger vehicles. The left front upper control arm may not meet the specified strength requirements.

Risk: The control arm could fail, increasing the risk of a crash.

Fix: Dealers will replace the left front upper control arm. Owner notification began september 29, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mercedes-benz at 1-800-367-6372.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Brake lamp switch failure. (PE10050) — opened Dec 21, 2010, closed May 4, 2011, led to recall 11V208000.
  • Brake line chafe (EA08009) — opened Apr 28, 2008, closed Dec 16, 2009.
  • Brake line rupture (PE08002) — opened Jan 10, 2008, closed Apr 28, 2008.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Motor vehicle accident head on and the airbags did not deploy.

Air Bags · received Dec 8, 2023 · NHTSA complaint 11559186

There is a serious defect in the YAW rate sensors in these Mercedes ML W163's. Thank God I was driving down a secluded road and nobody was behind me, but my vehicles brakes locked up, on their own, even with my foot on the accelerator pedal, with no warning lights or warning signals. I have no…

Service Brakes · received Dec 10, 2021 · NHTSA complaint 11443393

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ ML500. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED AND THE LOW RANGE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND TURNED OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT…

Engine · received Aug 27, 2019 · NHTSA complaint 11246736

House from power steering pomp is leaking , during drive i loose power steering fluid and almost i hit cat from another line.

Steering · received Apr 11, 2016 · NHTSA complaint 10854963

This was the 3rd time it happened, this time on the freeway in california and lasted until the car came to a stop. The car went into break mode on its own, the car fishtailed and came to a stop before recovering. Luckily the car behind me was able to stop, i heard breaks screeching, but no known…

Electronic Stability Control (esc) · received Aug 11, 2014 · NHTSA complaint 10621416

Other Mercedes Benz ML500 years

2003 ML500 →

See all Mercedes Benz ML500 problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Mercedes Benz ML500?

Owners most often report steering, service brakes, hydraulic, electrical system problems. The top one, steering, accounts for 7 complaints.

Was there a recall on the 2002 Mercedes Benz ML500?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2002 Mercedes Benz ML500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other ML500 model years, the 2002 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.