2020 Mercedes-Benz S 560 4MATIC Problems, Complaints & Recalls
- Compared with other S 560 4MATIC years
- Not enough data 2nd of 3 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2020 Mercedes-Benz S 560 4MATIC. That ranks 2nd out of 3 S 560 4MATIC model years for complaints. The most reported problem area is unknown or other (2 complaints, 100%). There is 1 safety recall covering this model year.
- 2owner complaints
- 1safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Mercedes-Benz S 560 4MATIC problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 2 | 100% | — | — | — |
| Vehicle Speed Control | 1 | 50% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2020 Mercedes-Benz S 560 4MATIC recalls (1)
Tap a recall to see the problem, the risk and the fix.
Power train:driveline:universal joint
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.
Risk: A sudden loss of drive power increases the risk of a crash.
Fix: Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 10, 2026.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
My front drive shaft universal joint just suffered a catastrophic structural fracture while driving, which completely matches NHTSA Recall 26V216. Even though my VIN falls just outside the official database cut-off date, the identical supplier defect just destroyed my drive shaft. My car production…
While I was driving on the freeway, I heard what sounded like a gunshot. I slowed down and exited the nearest exit. After checking my vehicle windows and seeing no damage, I got out of my car and noticed the front sunroof panel glass had shattered. I am not sure how this can happen.
Other Mercedes-Benz S 560 4MATIC years
| Year | Complaints | Recalls |
|---|---|---|
| 2020 | 2 | 1 |
| 2019 S 560 4MATIC | 2 | 1 |
| 2018 S 560 4MATIC | 4 | 1 |
See all Mercedes-Benz S 560 4MATIC problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2020 Mercedes-Benz S 560 4MATIC?
Owners most often report unknown or other, vehicle speed control problems. The top one, unknown or other, accounts for 2 complaints.
Was there a recall on the 2020 Mercedes-Benz S 560 4MATIC?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Mercedes-Benz S 560 4MATIC a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other S 560 4MATIC model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.