2020 Mercedes-Benz S 560 E Problems, Complaints & Recalls
- Compared with other S 560 E years
- Not enough data 2nd of 2 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2020 Mercedes-Benz S 560 E. That ranks 2nd out of 2 S 560 E model years for complaints. The most reported problem area is engine (1 complaints, 100%), typically at around 29,100 miles. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.
- 1owner complaints
- 1safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Mercedes-Benz S 560 E problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 1 | 100% | 29,100 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2020 Mercedes-Benz S 560 E recalls (1)
Tap a recall to see the problem, the risk and the fix.
Communication: auto crash notification; electrical system:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2020 Mercedes-Benz S 560. The contact stated while driving 10 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where the warning light was cleared; however, the failure recurred the following day. The vehicle was taken back to the dealer…
Other Mercedes-Benz S 560 E years
| Year | Complaints | Recalls |
|---|---|---|
| 2020 | 1 | 1 |
| 2019 S 560 E | 4 | 1 |
See all Mercedes-Benz S 560 E problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2020 Mercedes-Benz S 560 E?
Owners most often report engine problems. The top one, engine, accounts for 1 complaint.
Was there a recall on the 2020 Mercedes-Benz S 560 E?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Mercedes-Benz S 560 E a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other S 560 E model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.