2002 Mercedes Benz S500 Problems, Complaints & Recalls

Source: NHTSA · Updated Jan 21, 2025 · 25 owner complaints analyzed

Compared with other S500 years
Far more complaints than other years 3rd of 13 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 25 complaints with NHTSA about the 2002 Mercedes Benz S500. That ranks 3rd out of 13 S500 model years for complaints. The most reported problem area is electrical system (14 complaints, 56%), typically at around 73,963 miles. Complaints mention 1 crash, 1 fire. There are no safety recalls on file for this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 Mercedes Benz S500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System14 · ~73,963 mi
Suspension6 · ~60,000 mi
Interior Lighting4 · ~81,640 mi
Engine and Engine Cooling2 · ~54,570 mi
Power Train2 · ~53,143 mi
Air Bags1 · ~154,000 mi
Engine1 · ~86,140 mi
Equipment1 · ~8,500 mi
Unknown or Other1
Vehicle Speed Control1 · ~66,286 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System1456%73,963——
Suspension624%60,000——
Interior Lighting416%81,640——
Engine and Engine Cooling28%54,570——
Power Train28%53,143——
Air Bags14%154,000——
Engine14%86,140——
Equipment14%8,500——
Unknown or Other14%———
Vehicle Speed Control14%66,286——
Visibility14%8,500——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2006, with 3 complaints
2006: 3200632007: 222008: 1200812009: 112010: 2201022011: 222013: 1201312014: 222015: 3201532016: 112017: 2201722019: 112020: 1202012021: 222025: 120251

n = 25 complaints · Source: NHTSA

2002 Mercedes Benz S500 recalls (0)

No safety recalls are on file for the 2002 Mercedes Benz S500.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Air suspension system failure (PE07042) — opened Aug 14, 2007, closed Nov 20, 2007.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

See attached document for complaint.

Electrical System · received Jan 21, 2025 · NHTSA complaint 11637417

The contact owns a 2002 Mercedes-Benz S500. The contact stated that upon starting the vehicle, the instrument panel and dashboard lights were off. There were no warning lights illuminated. The contact stated that his daughter was able to drive the vehicle since the exterior lights were working…

Electrical System · received Dec 9, 2021 · NHTSA complaint 11443231

The contact owns a 2002 Mercedes-Benz S500. The contact stated that the instrument cluster had started to flicker and had eventually gone completely blank without warning. The contact had taken the vehicle to a dealer where he was informed that his vehicle was not included in NHTSA Campaign Number…

Interior Lighting · received Nov 22, 2021 · NHTSA complaint 11441273

Tl* the contact owns a 2002 mercedes benz s500. The contact stated upon start-up, the instrument cluster went blank. The contact called mercedes-benz of los angeles (1801 s. Figueroa st, los angeles, ca 90015) where they informed him to bring the vehicle to the dealer to be inspected. Upon…

Interior Lighting · received Sep 4, 2020 · NHTSA complaint 11353233

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S500V. WHILE DRIVING 35 MPH, THE CONTACT'S DAUGHTER HAD THE RIGHT OF WAY ON THEIR GREEN LIGHT. ANOTHER VEHICLE WAS GOING IN THE OPPOSITE DIRECTION RAN THEIR LIGHT AND THEY CRASHED INTO THE CONTACT'S DAUGHTER'S DRIVER SIDE OF THE VEHICLE. THE AIR BAGS DID…

Air Bags · received Jul 16, 2019 · NHTSA complaint 11232475

Other Mercedes Benz S500 years

← 2001 S500 · 2003 S500 →

See all Mercedes Benz S500 problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Mercedes Benz S500?

Owners most often report electrical system, suspension, interior lighting problems. The top one, electrical system, accounts for 14 complaints.

Was there a recall on the 2002 Mercedes Benz S500?

No safety recalls are on file for this model year.

Was the 2002 Mercedes Benz S500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other S500 model years, the 2002 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.