2015 Mercedes-Benz S550 4MATIC Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 10, 2020 · 6 owner complaints analyzed

Compared with other S550 4MATIC years
Not enough data 2nd of 3 for complaints
NHTSA crash rating
Not rated

Owners have filed 6 complaints with NHTSA about the 2015 Mercedes-Benz S550 4MATIC. That ranks 2nd out of 3 S550 4MATIC model years for complaints. The most reported problem area is air bags (1 complaints, 17%), typically at around 48,389 miles. Complaints mention 2 crashes, 1 injury. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2015 Mercedes-Benz S550 4MATIC problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags1 · ~48,389 mi
Seat Belts1 · ~30,000 mi
Service Brakes1 · ~9,075 mi
Structure1 · ~79,000 mi
Unknown or Other1 · ~11,400 mi
Visibility1 · ~11,400 mi
Visibility/wiper1 · ~10,800 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags117%48,389——
Seat Belts117%30,000——
Service Brakes117%9,075——
Structure117%79,000——
Unknown or Other117%11,400——
Visibility117%11,400——
Visibility/wiper117%10,800——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2020, with 3 complaints
2016: 2201622017: 1201712020: 320203

n = 6 complaints · Source: NHTSA

2015 Mercedes-Benz S550 4MATIC recalls (2)

Tap a recall to see the problem, the risk and the fix.

CommunicationNov 1, 2019 · NHTSA campaign 19V787000 · 24,226 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Seat belts:frontOct 14, 2015 · NHTSA campaign 15V657000 · 2,580 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 4Matic Coupe, AMG S63 4Matic Coupe, and AMG S65 vehicles manufactured January 27, 2014, to April 2, 2015. In the affected vehicles, left-side front seat belts may have been installed on the right-side and vice versa. As a result, the installation angle may be incorrect, affecting the seat belt locking behavior. Additionally, the child seat restraint function for the passenger seat would not be available. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and FMVSS number 209, "Seat Belt Assemblies."

Risk: If the seat belt is installed improperly, it may not properly restrain the seat occupant in the event of a crash, increasing the risk of injury.

Fix: MBUSA will notify owners, and dealers will inspect the installation of the seat belts, correcting them as necessary, free of charge. The recall began on October 30, 2015. MBUSA's recall number is 2015100002. Owners may contact MBUSA customer service at 1-800-367-6372.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Fault door hinge driver door - hinge makes creaking noises and has sticking points

Structure · received Nov 10, 2020 · NHTSA complaint 11373975

On july 15, 2020, i was involved in a one car accident. The car left the roadway on a curve when i lost consciousness due to a medical issue, and slid down an embankment into a tree. The tree prevented a total rollover and the car was at a 45 degree angle. I was thrown against the driver's side…

Air Bags · received Aug 14, 2020 · NHTSA complaint 11349200

This car was purchased in charlotte nc in winter of 2018. In november of 2019, while driving down the road with no cars in site, we heard a loud pop. We couldn't figure out what the noise was because it sounded like a rock hit the windshield but we didn't see anything. We couldn't figure out where…

Visibility · received Jun 23, 2020 · NHTSA complaint 11330309

Windshield was broken october 2016. Replacement windshield made by ppg is defective and has a color reflective strip that in my line of sight. This car cannot be driven at night. They have put 4 ppg windshields in the car and all are bad. Mercedes benz have determined that the glass made by ppg for…

Visibility/wiper · received Aug 21, 2017 · NHTSA complaint 11016505

Both rear seat belts do not retract. This is the second time in 10 months that the seat belts will be replaced by mb in this car. Mb dealers states that it is a problem that is known and mb is working on a fix. In the meantime they are replacing the seat belts with a new part, but they said it may…

Seat Belts · received Aug 24, 2016 · NHTSA complaint 10898358

Other Mercedes-Benz S550 4MATIC years

2016 S550 4MATIC →

YearComplaintsRecalls
2017 S550 4MATIC22
2016 S550 4MATIC111
201562

See all Mercedes-Benz S550 4MATIC problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.

Similar Mercedes-Benz models

Embed this 2015 Mercedes-Benz S550 4MATIC badge on your site

Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.

Frequently asked questions

What are the most common problems with the 2015 Mercedes-Benz S550 4MATIC?

Owners most often report air bags, seat belts, service brakes problems. The top one, air bags, accounts for 1 complaint.

Was there a recall on the 2015 Mercedes-Benz S550 4MATIC?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2015 Mercedes-Benz S550 4MATIC a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other S550 4MATIC model years, the 2015 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.