2014 Mercedes-Benz S550 Problems, Complaints & Recalls
- Compared with other S550 years
- More complaints than other years 3rd of 10 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 24 complaints with NHTSA about the 2014 Mercedes-Benz S550. That ranks 3rd out of 10 S550 model years for complaints. The most reported problem area is unknown or other (4 complaints, 17%), typically at around 18,500 miles. Complaints mention 4 crashes, 2 injuries. There are 5 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 24owner complaints
- 5safety recalls
- 1NHTSA investigations
- 4complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Mercedes-Benz S550 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 4 | 17% | 18,500 | — | — |
| Steering | 3 | 13% | — | — | — |
| Air Bags | 2 | 8% | 26,100 | — | — |
| Fuel/propulsion System | 2 | 8% | 3,000 | — | — |
| Power Train | 2 | 8% | 2,000 | — | — |
| Seat Belts | 2 | 8% | — | — | — |
| Service Brakes | 2 | 8% | 2,000 | — | — |
| Suspension | 2 | 8% | 2,000 | — | — |
| Visibility | 2 | 8% | 36,000 | — | — |
| Visibility/wiper | 2 | 8% | 13,249 | — | — |
| Electrical System | 1 | 4% | 2,200 | — | — |
| Engine and Engine Cooling | 1 | 4% | 89,677 | — | — |
| Equipment Adaptive/mobility | 1 | 4% | — | — | — |
| Exterior Lighting | 1 | 4% | 18,497 | — | — |
| Forward Collision Avoidance | 1 | 4% | — | — | — |
| Lane Departure | 1 | 4% | — | — | — |
| Latches/locks/linkages | 1 | 4% | 55,000 | — | — |
| Service Brakes, Hydraulic | 1 | 4% | 70,000 | — | — |
| Structure | 1 | 4% | 2,200 | — | — |
| Tires | 1 | 4% | 16,000 | — | — |
| Vehicle Speed Control | 1 | 4% | — | — | — |
| Wheels | 1 | 4% | 43,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Mercedes-Benz S550 recalls (5)
Tap a recall to see the problem, the risk and the fix.
Structure:body:roof and pillars
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Structure:body:roof and pillars
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Fix: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Communication
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Steering:electric power assist system
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Risk: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Fix: MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Seat belts:front:anchorage
Problem: Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2014 S550 vehicles manufactured April 11, 2013, through October 14, 2013. In the affected vehicles, the front seat belt anchor might not be installed correctly allowing it to come loose in a crash.
Risk: If the seat belt anchor comes loose, in the event of a crash, the occupant may not be properly secured, increasing the risk of injury.
Fix: Mercedes-Benz will notify owners, and dealers will inspect and correct the front seat belt anchor fitting, as necessary, free of charge. The recall began on December 20, 2013. Owners may contact Mercedes-Benz at 1-800-367-6372. Mercedes-Benz's recall number is 2013110008.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Front Roof Panel Detachment (PE21001) — opened Jan 8, 2021, closed Oct 14, 2021, led to recall 21V197000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
We almost got into crash the other day, our 8-year-old kid got our attention that rear seatbelt got very loose and did NOT retract back at all. he almost hit his head. when I asked him if it has been like this he said no, it was tight when I buckled it in. We tried several times to retract it…
The contact owns a 2014 Mercedes Benz S550. The contact stated that while the vehicle was idling, there was an abnormal ticking sound coming from the vehicle. There was no warning light illuminated. The contact became aware of oil spots on the driveway after parking the vehicle. The vehicle was…
Unknown
The contact owns a 2014 Mercedes-Benz S550. The contact stated while the vehicle was parked, the contact became aware that the brake pads were corroded. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was confirmed that the brake pads were severely…
Rearvpassenger seat just stopped working. Won't retract.
Other Mercedes-Benz S550 years
| Year | Complaints | Recalls |
|---|---|---|
| 2017 S550 | 16 | 10 |
| 2016 S550 | 15 | 5 |
| 2015 S550 | 41 | 5 |
| 2014 | 24 | 5 |
| 2013 S550 | 7 | 0 |
| 2012 S550 | 5 | 2 |
| 2011 S550 | 9 | 2 |
| 2010 S550 | 16 | 0 |
| 2008 S550 | 19 | 0 |
| 2007 S550 | 54 | 0 |
See all Mercedes-Benz S550 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
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Frequently asked questions
What are the most common problems with the 2014 Mercedes-Benz S550?
Owners most often report unknown or other, steering, air bags problems. The top one, unknown or other, accounts for 4 complaints.
Was there a recall on the 2014 Mercedes-Benz S550?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Mercedes-Benz S550 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other S550 model years, the 2014 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.