2015 Mercedes-Benz S550E Problems, Complaints & Recalls
- Compared with other S550E years
- Not enough data 1st of 2 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
NHTSA has received no owner complaints about the 2015 Mercedes-Benz S550E so far. There are 4 safety recalls covering this model year.
- 0owner complaints
- 4safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
2015 Mercedes-Benz S550E recalls (4)
Tap a recall to see the problem, the risk and the fix.
Structure:body:roof and pillars
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Communication
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Hybrid propulsion system; electrical system
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured April 24, 2015, to June 12, 2015. The affected vehicles are equipped with a high voltage onboard charger that may not have been built to specification, and as a result, the charging function for an external charging cable might not function and the onboard charger may incorrectly detect a charging cable, even while the vehicle is being driven.
Risk: If the charging cable is incorrectly detected and the vehicle is stopped or moving at a very slow speed, the vehicle may unexpectedly shift to park, increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will replace the onboard charger, free of charge. The recall began on January 27, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Fuel system, gasoline:delivery
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured May 13, 2013 to April 22, 2015. In the affected vehicles, after driving in electric mode, the fuel pump output may be insufficient to restart the gasoline engine and the vehicle will stall.
Risk: A vehicle stall increases the risk of a crash.
Fix: MBUSA will notify owners, and dealers will update the fuel system control unit software, free of charge. The recall is expected to begin in November 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Other Mercedes-Benz S550E years
| Year | Complaints | Recalls |
|---|---|---|
| 2017 S550E | 0 | 3 |
| 2015 | 0 | 4 |
See all Mercedes-Benz S550E problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
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Frequently asked questions
What are the most common problems with the 2015 Mercedes-Benz S550E?
NHTSA has no owner complaints on file yet.
Was there a recall on the 2015 Mercedes-Benz S550E?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2015 Mercedes-Benz S550E a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other S550E model years, the 2015 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.