2024 Mercedes-Benz Sprinter 4500 Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 3, 2025 · 0 owner complaints analyzed

Compared with other Sprinter 4500 years
Not enough data 4th of 10 for complaints
NHTSA crash rating
Not rated

NHTSA has received no owner complaints about the 2024 Mercedes-Benz Sprinter 4500 so far. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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2024 Mercedes-Benz Sprinter 4500 recalls (2)

Tap a recall to see the problem, the risk and the fix.

Parking brakeFeb 28, 2025 · NHTSA campaign 25V135000 · 88 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."

Risk: Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.

Fix: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.

Suspension:rear:springs:leaf spring assembly:u-bolt, leaf spring to axleJul 9, 2024 · NHTSA campaign 24V517000 · 1,232 vehicles

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

Fix: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

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Frequently asked questions

What are the most common problems with the 2024 Mercedes-Benz Sprinter 4500?

NHTSA has no owner complaints on file yet.

Was there a recall on the 2024 Mercedes-Benz Sprinter 4500?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2024 Mercedes-Benz Sprinter 4500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sprinter 4500 model years, the 2024 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.