2020 Mercedes-Benz Sprinter (VS30) Problems, Complaints & Recalls
- Compared with other Sprinter (VS30) years
- Not enough data 1st of 2 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 4 complaints with NHTSA about the 2020 Mercedes-Benz Sprinter (VS30). That is the most of any Sprinter (VS30) model year in the database (2 years). The most reported problem area is back over prevention (1 complaints, 25%). There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 4owner complaints
- 3safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Mercedes-Benz Sprinter (VS30) problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Back Over Prevention | 1 | 25% | — | — | — |
| Electrical System | 1 | 25% | — | — | — |
| Equipment | 1 | 25% | — | — | — |
| Forward Collision Avoidance | 1 | 25% | — | — | — |
| Power Train | 1 | 25% | — | — | — |
| Structure | 1 | 25% | — | — | — |
| Vehicle Speed Control | 1 | 25% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Mercedes-Benz Sprinter (VS30) recalls (3)
Tap a recall to see the problem, the risk and the fix.
Electrical system:wiring:fuses and circuit breakers; visibility:defroster/defogger/hvac system:fan/motor
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Risk: A wiring harness that overheats increases the risk of a fire.
Fix: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.
Service brakes, hydraulic:foundation components:disc
Problem: Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.
Risk: The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.
Fix: A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.
Seats; air bags:side/window; electrical system:wiring
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Fix: DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Vehicle Rolls Away While in Park (PE21019) — opened Aug 2, 2021, closed May 27, 2022, led to recall 21V972000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2022 Winnebago View built on a 2020 Mercedes-Benz Sprinter chassis. The contact received notification of NHTSA Campaign Number: 22V695000 (Structure, Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a…
When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction…
Active brake assist inoperable and cruise control is not available when this occurs
The contact owns a 2020 Mercedes-Benz Sprinter 3500. After the purchase of the vehicle, the contact was informed that he was unable to take possession of the vehicle because of NHTSA Campaign Number: 21V055000 (Electrical System) and that the parts for the recall repair were not yet available. The…
Other Mercedes-Benz Sprinter (VS30) years
| Year | Complaints | Recalls |
|---|---|---|
| 2020 | 4 | 3 |
| 2019 Sprinter (VS30) | 4 | 14 |
See all Mercedes-Benz Sprinter (VS30) problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2020 Mercedes-Benz Sprinter (VS30)?
Owners most often report back over prevention, electrical system, equipment problems. The top one, back over prevention, accounts for 1 complaint.
Was there a recall on the 2020 Mercedes-Benz Sprinter (VS30)?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Mercedes-Benz Sprinter (VS30) a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sprinter (VS30) model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.