2024 Mercedes-Benz Tourrider Business Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 5, 2025 · 0 owner complaints analyzed

Compared with other Tourrider Business years
Not enough data 1st of 5 for complaints
NHTSA crash rating
Not rated

NHTSA has received no owner complaints about the 2024 Mercedes-Benz Tourrider Business so far. There are 4 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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2024 Mercedes-Benz Tourrider Business recalls (4)

Tap a recall to see the problem, the risk and the fix.

SeatsMar 5, 2025 · NHTSA campaign 25V144000 · 162 vehicles

Problem: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2025 Mercedes Benz Tourrider Business and Premium transits buses. The fixate stop bracket on the driver's seat backrest may not be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Risk: Without a fixate stop bracket, the backrest may fold forward during a crash and increase the risk of injury.

Fix: Daimler Coaches will inspect the driver's seat and install a fixate stop as necessary, free of charge. Owner notification letters were mailed May 12, 2025. Owners may contact Daimler Coaches at 1-416-624-3558. Daimler Coaches number for this recall is 91.10T25237A.

Structure:emergency:escape/egress/exit:latching/release systemFeb 26, 2024 · NHTSA campaign 24V151000 · 111 vehicles

Problem: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Risk: A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.

Fix: Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.

Equipment adaptive/mobilityFeb 23, 2024 · NHTSA campaign 24V141000 · 77 vehicles

Problem: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Mercedes Benz Tourrider Premium vehicles equipped with BraunAbility wheelchair lifts. The outer barrier may deploy unexpectedly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Risk: Unexpected outer barrier deployment may result in the platform not securely retaining the wheelchair, increasing the risk of injury to lift occupants.

Fix: Dealers will relocate the ground sensing pressure switch, free of charge. Owner notification were mailed March 26, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is TI 86.10T24282A.

Equipment:recreational vehicle/trailer:120/240 vac electrical system:receptacleDec 22, 2023 · NHTSA campaign 23V893000 · 66 vehicles

Problem: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.

Risk: A detached 120-Volt outlet can shock passengers, increasing the risk of injury.

Fix: Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Other Mercedes-Benz Tourrider Business years

← 2023 Tourrider Business · 2025 Tourrider Business →

See all Mercedes-Benz Tourrider Business problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2024 Mercedes-Benz Tourrider Business?

NHTSA has no owner complaints on file yet.

Was there a recall on the 2024 Mercedes-Benz Tourrider Business?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2024 Mercedes-Benz Tourrider Business a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Tourrider Business model years, the 2024 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.