2016 Mercedes Royale Sprinter Coach Problems, Complaints & Recalls

Source: NHTSA · Updated Jul 11, 2023 · 11 owner complaints analyzed

Compared with other Sprinter Coach years
Not enough data 1st of 3 for complaints
NHTSA crash rating
Not rated

Owners have filed 11 complaints with NHTSA about the 2016 Mercedes Royale Sprinter Coach. That is the most of any Sprinter Coach model year in the database (3 years). The most reported problem area is air bags (6 complaints, 55%), typically at around 5,500 miles. There is 1 safety recall covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2016 Mercedes Royale Sprinter Coach problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags6 · ~5,500 mi
Electrical System1
Seat Belts1 · ~73,299 mi
Steering1
Structure1
Visibility1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags655%5,500——
Electrical System19%———
Seat Belts19%73,299——
Steering19%———
Structure19%———
Visibility19%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2019, with 7 complaints
2019: 7201972020: 1202012021: 1202112022: 1202212023: 120231

n = 11 complaints · Source: NHTSA

2016 Mercedes Royale Sprinter Coach recalls (1)

Tap a recall to see the problem, the risk and the fix.

SeatsMar 28, 2019 · NHTSA campaign 19V249000 · 4 vehicles

Problem: Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Fix: Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The integrated "safety cage" in the front of the vehicle, as designed by Mercedes Benz has completely rusted through over the past few years. The rusting was from within the hollow members that comprised the "safety cage". It is impossible to notice until the metal has rusted through the topcoat of…

Structure · received Jul 11, 2023 · NHTSA complaint 11531659

2016 coachman prism elite. Consumer writes seeking reimbursement for the cost of replacing the window.

Visibility · received Oct 25, 2022 · NHTSA complaint 11490736

2016 mercedes benz sprinter. Consumer writes in regards to nhtsa safety recall 21v-042. Consumer would like to know when parts will be available to perform safety recall.

Electrical System · received Aug 13, 2021 · NHTSA complaint 11428971

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER (W3CL6170). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE…

Air Bags · received Jan 6, 2020 · NHTSA complaint 11297331

Passenger side air bag recall has not been replaced and it's almost 1 year so far.

Air Bags · received Nov 29, 2019 · NHTSA complaint 11282828

Other Mercedes Royale Sprinter Coach years

← 2015 Sprinter Coach · 2017 Sprinter Coach →

YearComplaintsRecalls
2017 Sprinter Coach61
2016111
2015 Sprinter Coach61

See all Mercedes Royale Sprinter Coach problems by year, every Mercedes Royale model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2016 Mercedes Royale Sprinter Coach?

Owners most often report air bags, electrical system, seat belts problems. The top one, air bags, accounts for 6 complaints.

Was there a recall on the 2016 Mercedes Royale Sprinter Coach?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2016 Mercedes Royale Sprinter Coach a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sprinter Coach model years, the 2016 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.