2008 Newmar Ventana DP Problems, Complaints & Recalls

Problem: Newmar is recalling certain recreational vehicles equipped with 1200 series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

Risk: The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.

Fix: Newmar is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The safety recall began on march 28, 2011. Owners may contact norcold at 1-800-767-9101.

Problem: Newmar is recalling 328 model year 2008 through 2010 recreational vehicles manufactured between april 16, 2007 and april 22, 2009. An inadvertent deviation in ground cable sizing occurred resulting in wire gauge undersizing.

Risk: Undersized electrical conductors may result in conductor failure, creating a shock or fire hazard without warning.

Fix: Newmar will notify owners and provide a free remedy. The safety recall is expected to begin during august 2009. Owners may contact newmar at 1-574-773-7791.

Problem: Newmar is recalling 148 my 2008-2009 ventana dp motor homes. After some period of use and due to the unshielded proximity of the primary engine exhaust system, thermal breakdown of the polyethylene moisture barrier may occur and could result in auto-ignition and combustion.

Risk: The location of the moisture barrier (on the underside of the main floor above the engine compartment), in relation to the unshielded primary engine exhaust system, may present a fire hazard.

Fix: Dealers will add the omitted heat shield. The recall is expected to begin during september 2008. Owners may contact newmar at 1-574-773-7791.

Problem: Newmar is recalling 109 my 2008-2009 bay star, canyon star kountry aire, torrey pine, ventana diesel pusher, all star diesel pusher, kountry star diesel pusher, and dutch star diesel pusher class a motor homes and fifth wheel travel trailers equipped with atwood sealed burner ranges. The range and slide-in burner tubes leading from the gas manifold to the burner heads had a depression or "kink" in the exterior bend restricting proper airflow and gas mixture.

Risk: This condition could result in carbon monoxide poisoning.

Fix: Newmar is working with atwood to have the tubes replaced on these ranges (please see 07e030). Owners may contact atwood at 1-800-348-7418 or newmar at 574-773-7791.