1999 Peterbilt 377 Problems, Complaints & Recalls

Problem: Heavy duty trucks equipped with trw tie rod ends on certain arvinmeritor and dana axles. Peterbilt will recall 1,434 vehicles equipped with arvinmeritor axles manufactured from december 11, 1999, to may 14, 2000, and from july 22 to september 30, 2000. Kenworth will recall 859 vehicles equipped with arvinmeritor vehicles manufactured from december 11, 1999, to may 23, 2000, and from july 27, 2000, to september 30, 2000 and kennworth will recall an additional 4,151 vehicles equipped with dana axles and manufactured from june 23 to december 6, 1999, and from may 23 to september 30, 2000. The tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness.

Risk: This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.

Fix: Dealers will remove and replace all affected tie rods and drag links with different designed ends. Owner notification began july 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 1-940-591-4201 or kenworth at 1-425-828-5440.

Problem: Vehicle description: heavy duty trucks equipped with trw tie rod ends on certain meritor axles. The tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness.

Risk: This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle.

Fix: Dealers will remove and replace all affected tie rods and drag links with different designed ends. Owner notification began october 24, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 1-940-591-4000 or kenworth at 1-425-828-5000.

Problem: Vehicle description: heavy duty trucks. A change in the internal linkage of certain cab doors has created a possible binding condition.

Risk: If the linkage binds, full engagement of the door latch may not occur, allowing the door to open inadvertently.

Fix: Dealers will modify the door linkage to correct the potential of binding. Owner notification began june 22, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 1-940-591-4000.

Problem: Vehicle description: heavy duty trucks equipped with tie rod assemblies manufactured by trw. The suspect tie rods contain 24-dl model ball sockets. Certain of the tie rod ball-socket bearings have a below-specification case depth and/or hardness, which can lead to premature wear of the socket.

Risk: If this condition occurs, the driver can lose partial control of the right front wheel, possibly resulting in a crash.

Fix: Dealers will replace the defective ball sockets and/or drag links. Owner notification began on april 10, 2001, to kenworth owners and on april 25, 2001, to peterbilt owners. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kenworth at 1-425-828-5000, peterbilt at 1-940-591-4000 or trw customer service at 1-866-280-3287.

Problem: Vehicle description: heavy duty trucks equipped with caterpillar engines and eaton autoshift transmissions. The engines can stall because of software problems.

Risk: Increased steering effort can occur.

Fix: Dealers will update these engines with software changes. Caterpillar is conducting the owner notification and remedy of this recall.