2014 Peterbilt 587 Problems, Complaints & Recalls

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Risk: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Fix: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

Risk: If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Fix: Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's number for this recall is 715-K.

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

Risk: If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Fix: PACCAR will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line, free of charge. PACCAR issued an interim notification to owners on July 10, 2015. The recall began on September 16, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 15KWE and 515-F.

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."

Risk: If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.

Fix: Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.

Problem: Paccar Inc., is recalling certain model year 2014-2015 Peterbilt 587 vehicles manufactured November 11, 2013, through March 7, 2014. If the driver turns on the high beams, the fog lights will automatically turn off, but after 10 seconds they may turn back on due to a software malfunction. The combination of the high beams and fog lights may exceed the permissable limits of light output. Therefore, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: If both the fog lamps and high beams are illuminated at the same time, oncoming traffic may be blinded by the excessive light, increasing the risk of a crash.

Fix: PACCAR will notify owners, and dealers will update the Cab Electronic Control Unit (CECU) to correct the programming so the fog lights do not come on when the high beams are on, free of charge. The recall began in May 2014. Owners may contact Peterbilt at 1-800-473-8372. Paccar's number for this recall is 414-E.

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2013-2014 Peterbilt 587 vehicles manufactured May 8, 2012, through October 24, 2013, and equipped with Inteva-brand door pad assemblies. Due to loose fasteners, the door pull portion of the door pad assembly may separate from the door when used.

Risk: If an occupant is using the door pull to assist in getting in or out of the vehicle, the sudden detachment of the pull handle may result in a fall, increasing the risk of injury.

Fix: PACCAR will notify owners and dealers will inspect and torque the fasteners to the correct specification, free of charge. The recall began on March 5, 2014. Customers may contact Paccar at 1-425-468-7400. Peterbilt's number for this recall is 1213G.

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2014 Kenworth T660, T680, T700,T800, T880, W900, T440, T470, T370, T270, T170, C500, and C550 chassis manufactured between August 7, 2013, and October 31, 2013, and Peterbilt 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 chassis manufactured between August 7, 2013, and November 3, 2013, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."

Risk: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.

Fix: PACCAR will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall began on March 31, 2014. Owners may contact PACCAR at 1-425-468-7400. Kenworth's number for this campaign is 14KWC. Peterbilt's number for this campaign is 114-B.

Problem: PACCAR is recalling certain model year 2014 Kenworth T170, T270, T370, T470, T660, T680, T800, T880, and W900 trucks manufactured May 6, 2013, through May 17, 2013; and model year 2014 Peterbilt 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, 389K, 567, 579 and 587 trucks manufactured May 1, 2013 through May 17, 2013. An internal defect in the ignition switch causes the starter to engage when a key is partially inserted, before the key is turned.

Risk: Unintended engine startup could cause injury to a person working in the engine compartment. Vehicles with standard transmissions may experience unexpected movement, which may result in personal injury or a crash.

Fix: PACCAR will notify owners, and dealers will replace affected ignition switches, free of charge. The recall began on June 14, 2013. Owners may contact Kenworth at 1-425-828-5000 or Peterbilt at 1-940-591-4000. Kenworth's recall campaign number is 13KWF. Peterbilt's recall campaign number is 0513-E.

Problem: PACCAR is recalling certain model year 2013-2014 Kenworth T680 and T880 trucks and model year 2013-2014 Peterbilt 567, 579 and 587 trucks equipped with air ride seats. The cables for anchoring the seat belt buckles of both the driver and passenger seat may fray.

Risk: In the event of a crash, a frayed seat belt could cause the belt to separate from the seat, increasing the risk of injury to the seat occupant.

Fix: PACCAR will notify owners, and dealers will replace both seat belt buckle assemblies, free of charge. The recall began on May 9, 2013. Owners may contact Kenworth at 1-425-828-5000 or Peterbilt at 1-940-591-4000.