2020 Polestar Polestar 1 Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 6, 2024 · 0 owner complaints analyzed

Compared with other Polestar 1 years
Not enough data 1st of 3 for complaints
NHTSA crash rating
Not rated

NHTSA has received no owner complaints about the 2020 Polestar Polestar 1 so far. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

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2020 Polestar Polestar 1 recalls (3)

Tap a recall to see the problem, the risk and the fix.

Service brakes, hydraulic:pedals and linkagesNov 5, 2024 · NHTSA campaign 24V835000 · 6 vehicles

Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020 Polestar 1 vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.

Risk: Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.

Fix: Dealers will tighten the pushrod screw joint, free of charge. Owner notification letters were mailed December 13, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1039.

Electrical system:12v/24v/48v batteryMay 22, 2023 · NHTSA campaign 23V361000 · 66 vehicles

Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.

Risk: The high-voltage battery overheating increases the risk of a fire.

Fix: Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.

Electrical system:12v/24v/48v batteryDec 14, 2022 · NHTSA campaign 22V926000 · 66 vehicles

Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.

Risk: The high-voltage battery overheating increases the risk of a fire.

Fix: Dealers will replace the high-voltage battery cells, free of charge. Remedy parts are expected to become ready by June 2023. As an interim repair, owners will need to take their vehicle to a dealership for a software update. Interim notices were mailed January 31, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10202. Note: This recall has been superseded by Recall 23V361 (R102316). Any vehicle that received the interim repair under Recall 22V926 (R10202) will still need to have the remedy for 23V361 (R102316) performed.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Other Polestar Polestar 1 years

2021 Polestar 1 →

YearComplaintsRecalls
2022 Polestar 100
2021 Polestar 103
202003

See all Polestar Polestar 1 problems by year, every Polestar model, or the Polestar VIN decoder.

Similar Polestar models

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Frequently asked questions

What are the most common problems with the 2020 Polestar Polestar 1?

NHTSA has no owner complaints on file yet.

Was there a recall on the 2020 Polestar Polestar 1?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 Polestar Polestar 1 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Polestar 1 model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.