2002 Pontiac Aztek Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 8, 2017 · 121 owner complaints analyzed

Compared with other Aztek years
About as many complaints as other years 3rd of 5 for complaints
NHTSA crash rating
Not rated

Owners have filed 121 complaints with NHTSA about the 2002 Pontiac Aztek. That ranks 3rd out of 5 Aztek model years for complaints. The most reported problem area is engine and engine cooling (21 complaints, 17%), typically at around 56,776 miles. Complaints mention 2 crashes, 1 fire, 2 injuries. There are 2 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.

Pontiac Aztek
2003 Pontiac Aztek AWD Photographed in Morristown, New Jersey.. Representative photo; appearance varies by model year. Photo: BuickCentury04, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 Pontiac Aztek problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Engine and Engine Cooling21 · ~56,776 mi
Suspension20 · ~41,500 mi
Fuel System, Gasoline19 · ~70,000 mi
Electrical System18 · ~76,050 mi
Service Brakes, Hydraulic12 · ~45,820 mi
Structure11 · ~25,000 mi
Latches/locks/linkages10 · ~46,004 mi
Power Train9 · ~40,225 mi
Equipment8 · ~81,500 mi
Exterior Lighting5 · ~67,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Engine and Engine Cooling2117%56,776——
Suspension2017%41,500——
Fuel System, Gasoline1916%70,000——
Electrical System1815%76,050——
Service Brakes, Hydraulic1210%45,820——
Structure119%25,000——
Latches/locks/linkages108%46,004——
Power Train97%40,225——
Equipment87%81,500——
Exterior Lighting54%67,000——
Fuel System, Other54%74,100——
Fuel/propulsion System43%139,500——
Visibility43%23,000——
Engine32%159,500——
Unknown or Other32%74,100——
Interior Lighting22%51,008——
Service Brakes22%251,612——
Steering22%68,000——
Vehicle Speed Control22%70,000——
Wheels22%127,000——
Air Bags11%192,000——
Electronic Stability Control (esc)11%74,100——
Seats11%78,493——
Service Brakes, Air11%74,200——
Service Brakes, Electric11%45,000——
Tires11%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2005, with 22 complaints
2002: 5200252003: 17172004: 152004152005: 22222006: 162006162007: 882008: 172008172009: 332010: 4201042012: 332013: 4201342014: 222015: 1201512016: 332017: 120171

n = 121 complaints · Source: NHTSA

2002 Pontiac Aztek recalls (2)

Tap a recall to see the problem, the risk and the fix.

Fuel system, gasoline:storageAug 8, 2007 · NHTSA campaign 07V349000 · 20,594 vehicles

Problem: On certain vehicles, variations in the manufacturing process or exposure to high ambient temperatures may lead to fracture of the fuel tank inlet check valve (icv).

Risk: A fracture may allow fuel vapors to pass through and allow droplets of fuel to accumulate on the side of the fuel tank. Fuel leakage, in the presence of an ignition source, could result in a fire.

Fix: Dealers will replace the fuel tank. The recall will be mailed in two phases with the first phase beginning on december 4, 2007. The second phase will be mailed on december 13, 2007. Owners may contact buick at 1-866-608-8080; chevrolet at 1-800-630-2438; or pontiac at 1-800-620-7668. The vehicle population includes buick rendezvous and pontiac aztek vehicle built in may 2003; chevrolet venture and pontiac montana vehicles built from june through august 2002; and all vehicles registered in nevada, arizona, virgin islands, puerto rico, and hawaii.

Equipment:other:owners/service/other manualJul 15, 2003 · NHTSA campaign 03V250000 · 1,707,825 vehicles

Problem: Certain minivans, passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 225, "child restraint anchorage system." the owner's manual does not explain the meaning of the location symbols for the child restraint lower universal anchorage system.

Risk: This does not meet the requirements of the standard.

Fix: Owners will be provided with a supplement for their owner's manual. This supplement describes and shows the location symbols for the child restraint anchors that are located in the vehicle and on the child restraint or booster cushion. Owner notification began august 18, 2003. Owners should contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, gmc at 1-866-996-9463, pontiac at 1-800-620-7668, or oldsmobile at 1-800-630-6537.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Fuel tank leakage (EA07006) — opened Apr 18, 2007, closed Sep 13, 2007, led to recall 07V349000.
  • Fuel tank leakage (RQ06009) — opened Dec 14, 2006, closed Apr 18, 2007.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

As noted in previous statements this vehicle is difficulty at starting and cranking at various situation. Playing the radio with engine off, must wait ten minutes before attempting to start, then it may crank or you have to start over. Its not the radio its the ignition lock cylinder as done in the…

Service Brakes · received Apr 8, 2017 · NHTSA complaint 10971442

Tl* the contact owns a 2002 pontiac aztek. After refueling the vehicle, it was noticed that the vehicle was losing fuel faster than usual. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, fuel pump, and fuel tank lines failed and needed to be replaced. The vehicle was…

Fuel/propulsion System · received Sep 9, 2016 · NHTSA complaint 10905053

2002 pontiac aztek. Consumer writes in regards to fuel odors and leaks by the fuel tank inlet. Consumers internet search found an expired recall bulletin for the same issue, requests assistance with repairs. *smd the consumer noticed the fuel smell was stronger after he filled up. *jb

Fuel System, Gasoline · received Jun 2, 2016 · NHTSA complaint 10870973

Tl* the contact owns a 2002 pontiac aztek. The contact smelled a strong fuel odor present in the vehicle without warning. The failure was persistent. The vehicle was not diagnosed nor repaired. The vin was not included in nhtsa campaign number: 07v349000 (fuel system, gasoline). The manufacturer…

Fuel/propulsion System · received Mar 9, 2016 · NHTSA complaint 10845724

Tl* the contact owns a 2002 pontiac aztek. While driving 45 mph, the alarm system sounded, the locks operated on their own, and the trunk opened without being prompted. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 180,000.

Electrical System · received Oct 6, 2015 · NHTSA complaint 10780147

Other Pontiac Aztek years

← 2001 Aztek · 2003 Aztek →

YearComplaintsRecalls
2005 Aztek340
2004 Aztek673
2003 Aztek1283
20021212
2001 Aztek2165

See all Pontiac Aztek problems by year, every Pontiac model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Pontiac Aztek?

Owners most often report engine and engine cooling, suspension, fuel system, gasoline problems. The top one, engine and engine cooling, accounts for 21 complaints.

Was there a recall on the 2002 Pontiac Aztek?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2002 Pontiac Aztek a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Aztek model years, the 2002 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.