2004 Porsche Cayenne S Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 31, 2022 · 48 owner complaints analyzed

Compared with other Cayenne S years
Far more complaints than other years 1st of 16 for complaints
NHTSA crash rating
Not rated

Owners have filed 48 complaints with NHTSA about the 2004 Porsche Cayenne S. That is the most of any Cayenne S model year in the database (16 years). The most reported problem area is power train (14 complaints, 29%), typically at around 71,000 miles. Complaints mention 2 crashes, 2 injuries. There are 9 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2004 Porsche Cayenne S problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Power Train14 · ~71,000 mi
Engine and Engine Cooling11 · ~32,492 mi
Electrical System7 · ~77,059 mi
Fuel/propulsion System7 · ~91,000 mi
Engine6 · ~130,000 mi
Latches/locks/linkages4 · ~29,513 mi
Tires4 · ~28,000 mi
Service Brakes, Hydraulic3 · ~1,600 mi
Air Bags2 · ~23,500 mi
Exterior Lighting2 · ~98,030 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Power Train1429%71,000——
Engine and Engine Cooling1123%32,492——
Electrical System715%77,059——
Fuel/propulsion System715%91,000——
Engine613%130,000——
Latches/locks/linkages48%29,513——
Tires48%28,000——
Service Brakes, Hydraulic36%1,600——
Air Bags24%23,500——
Exterior Lighting24%98,030——
Fuel System, Gasoline24%———
Structure24%56,524——
Vehicle Speed Control24%98,490——
Visibility24%42,553——
Electronic Stability Control (esc)12%152,000——
Equipment12%8,047——
Seat Belts12%134,390——
Suspension12%8,047——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2018, with 8 complaints
2003: 1200312004: 442005: 6200562006: 222007: 3200732009: 222010: 2201022011: 662012: 4201242013: 332014: 2201422015: 112016: 2201622017: 222018: 820188

n = 48 complaints · Source: NHTSA

2004 Porsche Cayenne S recalls (9)

Tap a recall to see the problem, the risk and the fix.

Exterior lighting:headlightsAug 30, 2022 · NHTSA campaign 22V656000 · 222,858 vehicles

Problem: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

Fix: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

Power train:automatic transmission:gear position indication (prndl)Jun 12, 2019 · NHTSA campaign 19V446000 · 99,665 vehicles

Problem: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles. The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Fix: Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB1.

Fuel system, gasoline:delivery:fuel pumpSep 20, 2017 · NHTSA campaign 17V576000 · 50,145 vehicles

Problem: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH10.

Seat beltsDec 15, 2004 · NHTSA campaign 04V593000 · 31,000 vehicles

Problem: Certain passenger cars fail to comply with the requirements of federal motor vehicle safety standard no. 208, "occupant crash protection." all three rear seat positions and the front passenger position are equipped with seat belt retractors that have a locking feature which converts the retractor from an emergency locking retractor (elr) mode to an automatic locking retractor (alr) mode for the purposes of child restraint installation. The belt may deactivate the alr mode with certain child restraints.

Risk: When involved in a crash, the child restraints may not be properly secured increasing the risk of injury or death to the seat occupant.

Fix: Dealers will permanently install a clip in either of the affected rear outboard seat belts and provide an owner's manual insert. The clips will prevent unwarranted conversion from alr to elr mode with child seat installation. The recall began may 17, 2005. Owners should contact porsche at 1-800-545-8039.

Seat belts:rear/otherMay 17, 2004 · NHTSA campaign 04V231000 · 19,175 vehicles

Problem: On certain passenger vehicles, the rear seat belt latch attachment bolt is insufficient riveted.

Risk: In the event of a crash, the seat occupant may not be properly restrained increasing the risk of personal injury.

Fix: Dealers will inspect the belt buckle latch and, if necessary, replace the latch. Owner notification began on june 1, 2004. Owners should contact porsche at 1-800-545-8039.

Electrical system:wiring:front underhoodFeb 18, 2004 · NHTSA campaign 04V069000 · 10,637 vehicles

Problem: On certain sport utility vehicles, the main wiring harness was incorrectly routed. Damage to the main wiring harness can lead to the failure of various electrical systems.

Risk: In extreme cases, to a cable fire beneath the instrument panel in the passenger compartment.

Fix: Dealers will re-route the wiring harness. Owner notification schedule began on march 29, 2004. Owners should contact porsche at 1-800-545-8039.

Power train:automatic transmissionFeb 18, 2004 · NHTSA campaign 04V071000 · 4,099 vehicles

Problem: Certain sport utility vehicles may have had a transfer case installed that could, due to changes in the housing casting, result in the oil pump rotation. Should this occur, oil starvation of the internal gears might result.

Risk: Continued operation of the vehicle could result in a fracture of the transfer case housing. Incorrect torque would then be applied to the driven wheels or oil could leak and contact the tires.

Fix: Dealers will inspect the transfer case housing and, if necessary, replace the transfer case. Owner notification began on may 3, 2004. Owners should contact porsche at 1-800-545-8039.

SeatsFeb 18, 2004 · NHTSA campaign 04V072000 · 4,144 vehicles

Problem: On certain sport utility vehicles, the driver's side seat frames were not adequately welded.

Risk: In the event of a crash, the seat frame could break, increasing the risk of a crash.

Fix: Dealers will replace the driver's side seat frame. Owner notification began on march 29, 2004. Owners should contact porsche at 1-800-545-8039.

Equipment:other:labelsSep 24, 2003 · NHTSA campaign 03V351000 · 326 vehicles

Problem: On certain sport utility vehicles, the affected vehicles may be missing the gross vehicle weight rating (gvwr) and gross axle weight ratings (gawr) on the certification label as required by part 567.4(g)(3) and (g)(4).

Risk: The vehicle operator will not be informed of the vehicle's gvwr and gawr.

Fix: Dealers will apply the corrected label. Owner notification began on december 22, 2003. Owners should contact porsche at 1-800-545-8039.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Srs warning light illumination (EA06005) — opened Mar 15, 2006, closed Mar 12, 2007.
  • Srs warning light illumination (PE05060) — opened Nov 10, 2005, closed Mar 15, 2006.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

2004 porsche cayenne s. Consumer writes in regards to reimbursement for vehicle fire damages. *as *js

Engine · received Sep 21, 2018 · NHTSA complaint 11131251

2004 porsche cayenne. Consumer writes in regards to issues with the fuel filter flange safety recall. *ld the consumer stated the fuel filter flange could not be replaced without replacing the fuel tank and the fuel line. The consumer requested that manufacturer incur the repair costs. *js

Fuel System, Gasoline · received Aug 22, 2018 · NHTSA complaint 11121389

Received recall notice for filter flange of fuel pump. Called dealer who said did not have repair parts and does not know when they will get them. Called porsche u.s. And they told me the same thing. No date for receiving parts or repairing my car.

Fuel/propulsion System · received Jul 17, 2018 · NHTSA complaint 11111825

Tl* the contact owns a 2004 porsche cayenne s. The contact received a recall notification for nhtsa campaign number: 17v576000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time to perform the repair. The dealer (european imports center, 808…

Fuel/propulsion System · received Jun 7, 2018 · NHTSA complaint 11100354

Tl* the contact owns a 2004 porsche cayenne s. The contact stated that nhtsa campaign number: 17v576000 (fuel system, gasoline) exceeded a reasonable amount of time for the recall repair. The contact received the recall notification in november of 2017. The dealer (circle porsche, 1850 outer…

Fuel/propulsion System · received Apr 18, 2018 · NHTSA complaint 11088822

Other Porsche Cayenne S years

← 2003 Cayenne S · 2005 Cayenne S →

See all Porsche Cayenne S problems by year, every Porsche model, or the Porsche VIN decoder.

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Frequently asked questions

What are the most common problems with the 2004 Porsche Cayenne S?

Owners most often report power train, engine and engine cooling, electrical system problems. The top one, power train, accounts for 14 complaints.

Was there a recall on the 2004 Porsche Cayenne S?

Yes, 9 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2004 Porsche Cayenne S a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cayenne S model years, the 2004 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.