2020 Porsche Cayenne Problems, Complaints & Recalls
- Compared with other Cayenne years
- About as many complaints as other years 11th of 23 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 24 complaints with NHTSA about the 2020 Porsche Cayenne. That ranks 11th out of 23 Cayenne model years for complaints. The most reported problem area is engine (7 complaints, 29%), typically at around 40,000 miles. Complaints mention 1 crash, 1 injury. There are 4 safety recalls covering this model year.
- 24owner complaints
- 4safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Porsche Cayenne problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 7 | 29% | 40,000 | — | — |
| Unknown or Other | 7 | 29% | 6,337 | — | — |
| Electrical System | 5 | 21% | 6,337 | — | — |
| Service Brakes | 5 | 21% | 8,919 | — | — |
| Power Train | 4 | 17% | 11,500 | — | — |
| Air Bags | 3 | 13% | — | — | — |
| Back Over Prevention | 2 | 8% | 80,000 | — | — |
| Seat Belts | 2 | 8% | 68,000 | — | — |
| Vehicle Speed Control | 2 | 8% | 11,500 | — | — |
| Forward Collision Avoidance | 1 | 4% | — | — | — |
| Fuel/propulsion System | 1 | 4% | — | — | — |
| Visibility/wiper | 1 | 4% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Porsche Cayenne recalls (4)
Tap a recall to see the problem, the risk and the fix.
Back over prevention: sensing system: camera
Problem: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.
Seats; air bags:sensor:occupant classification:front passenger
Problem: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.
Risk: The front passenger air bag may fail to deploy, increasing the risk of injury.
Fix: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.
Power train:automatic transmission:cooling unit and lines
Problem: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Cayenne vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF).
Risk: If transmission fluid leaks while driving, the road surface may be made slippery, increasing the risk of a crash.
Fix: Porsche will notify owners, and dealers will inspect the transmission oil pipe and replace it if necessary, free of charge. The recall began September 8, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA5.
Service brakes; electrical system: instrument cluster/panel
Problem: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
Risk: If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.
Fix: Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
This engine EA839 is the same engine installed in Audiâs and which has a massive engine replacement going on now. It seems that the above engine has what is called piston slap or rocker arm failure which requires a complete engine replacement. The manufacturer knows of this problem and as of yet…
Nearly 25% of the total time I have owned this Certified Pre-Owned vehicle (146 out of 564 days), it has been non-functional and in the shop â roughly 1 out of every 4 days of ownership. I am a [XXX} with a [XXX] child, and I purchased this vehicle as a Certified Pre-Owned (CPO) Porsche â…
The contact owns a 2020 Porsche Cayenne. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention). The contact stated that the rear-view camera became inoperable while reversing and then turned on. There were no warning lights illuminated. The contact was unable…
Porsche dashboard leather shrunk and is bubbling on the entire top where the Airbag sits. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing the entire dashboard! This is a very common issue with…
My 2020 Porsche Cayenne has experienced leather dashboard delamination, with the leather separating, shrinking, and lifting from the dashboard substrate on both the driver and passenger sides. The delamination extends across the upper dashboard, including areas adjacent to the passenger airbag…
Other Porsche Cayenne years
← 2019 Cayenne · 2021 Cayenne →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Cayenne | 4 | 1 |
| 2025 Cayenne | 5 | 2 |
| 2024 Cayenne | 5 | 4 |
| 2023 Cayenne | 5 | 1 |
| 2022 Cayenne | 4 | 2 |
| 2021 Cayenne | 21 | 5 |
| 2020 | 24 | 4 |
| 2019 Cayenne | 45 | 6 |
| 2018 Cayenne | 13 | 1 |
| 2017 Cayenne | 18 | 2 |
| 2016 Cayenne | 40 | 2 |
| 2015 Cayenne | 14 | 2 |
| 2014 Cayenne | 53 | 3 |
| 2013 Cayenne | 40 | 3 |
| 2012 Cayenne | 27 | 4 |
| 2011 Cayenne | 30 | 3 |
| 2010 Cayenne | 1 | 2 |
| 2009 Cayenne | 15 | 2 |
| 2008 Cayenne | 27 | 3 |
| 2006 Cayenne | 41 | 3 |
| 2005 Cayenne | 32 | 4 |
| 2004 Cayenne | 38 | 6 |
| 2003 Cayenne | 2 | 2 |
See all Porsche Cayenne problems by year, every Porsche model, or the Porsche VIN decoder.
Similar Porsche models
Embed this 2020 Porsche Cayenne badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2020 Porsche Cayenne?
Owners most often report engine, unknown or other, electrical system problems. The top one, engine, accounts for 7 complaints.
Was there a recall on the 2020 Porsche Cayenne?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Porsche Cayenne a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cayenne model years, the 2020 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.