2023 Rivian EDV Problems, Complaints & Recalls
- Compared with other EDV years
- Not enough data 1st of 4 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 15 complaints with NHTSA about the 2023 Rivian EDV. That is the most of any EDV model year in the database (4 years). The most reported problem area is seat belts (10 complaints, 67%). Complaints mention 10 injuries. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 15owner complaints
- 2safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Rivian EDV problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Seat Belts | 10 | 67% | — | — | — |
| Suspension | 2 | 13% | — | — | — |
| Power Train | 1 | 7% | — | — | — |
| Steering | 1 | 7% | — | — | — |
| Unknown or Other | 1 | 7% | — | — | — |
| Vehicle Speed Control | 1 | 7% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Rivian EDV recalls (2)
Tap a recall to see the problem, the risk and the fix.
Seat belts:pretensioner
Problem: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 EDV vehicles. The driver's seat belt pretensioner cable may become damaged.
Risk: A damaged seat belt pretensioner cable may not restrain the occupant as intended, increasing the risk of injury during a crash.
Fix: Rivian has released an over-the-air (OTA) software update. In addition Rivian will inspect and replace the driver's seat belt pretensioner assembly as necessary, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1770.
Exterior lighting:headlights
Problem: Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
Risk: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
Fix: Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Rivian EDV Seat Belt Anchor Detachment (PE25011) — opened Sep 22, 2025, closed Feb 25, 2026, led to recall 25V816.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Air conditioner turns off when bulkhead door (inside vehicle) senses it is closed. I have 30 Rivian vehicles that this update has happened to and I have multiple driver's a day that are being affected by heat related issue with this new update.
The rear axle beam on this vehicle is cracked. The beam is nearly cracked all the way through with just a small amount of material still holding it together. An image is attached showing the part failure.
During inspection we found the rear axle of this vehicle has a crack through it traveling vertically through the axle. The break is on the driver side rear of the vehicle and extends about 80% up the entire axle width. The attached images are taken from the rear of the vehicle.
During operation the seatbelt connection to the pretensioner fell apart. There is a plastic housing that the seatbelt anchor is connected to. That metal anchor came apart from inside of the plastic housing and could not be reconnected. Vehicle will need a new seatbelt installed. The pretensioner…
The seatbelt cable completely snapped- it's a huge metal cord and should not have failed.
Other Rivian EDV years
See all Rivian EDV problems by year, every Rivian model, or the Rivian VIN decoder.
Similar Rivian models
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Frequently asked questions
What are the most common problems with the 2023 Rivian EDV?
Owners most often report seat belts, suspension, power train problems. The top one, seat belts, accounts for 10 complaints.
Was there a recall on the 2023 Rivian EDV?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Rivian EDV a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other EDV model years, the 2023 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.