2003 Saturn ION Problems, Complaints & Recalls
- Compared with other ION years
- About as many complaints as other years 4th of 6 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 757 complaints with NHTSA about the 2003 Saturn ION. That ranks 4th out of 6 ION model years for complaints. The most reported problem area is electrical system (382 complaints, 50%), typically at around 68,500 miles. Complaints mention 43 crashes, 4 fires, 36 injuries. There are 5 safety recalls covering this model year. NHTSA has opened 5 defect investigations involving it.

- 757owner complaints
- 5safety recalls
- 5NHTSA investigations
- 43complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2003 Saturn ION problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 382 | 50% | 68,500 | “ignition switch” (39%) | $400 |
| Steering problems | 139 | 18% | 99,400 | “steering wheel became” (12%) | $1,200 |
| Engine and Engine Cooling problems | 58 | 8% | 40,000 | “timing chain” (10%) | — |
| Power Train problems | 55 | 7% | 48,750 | “quad coupe” (9%) | — |
| Air Bags | 49 | 6% | 80,000 | — | — |
| Vehicle Speed Control | 38 | 5% | 80,026 | — | — |
| Visibility | 33 | 4% | 49,000 | — | — |
| Exterior Lighting | 31 | 4% | 35,491 | — | — |
| Engine | 21 | 3% | 120,000 | — | — |
| Fuel/propulsion System | 19 | 3% | 120,475 | — | — |
| Structure | 19 | 3% | 15,165 | — | — |
| Unknown or Other | 17 | 2% | 117,356 | — | — |
| Fuel System, Gasoline | 14 | 2% | 75,650 | — | — |
| Latches/locks/linkages | 10 | 1% | 25,500 | — | — |
| Suspension | 9 | 1% | 62,500 | — | — |
| Equipment | 7 | 1% | 45,562 | — | — |
| Seat Belts | 7 | 1% | 97,000 | — | — |
| Service Brakes, Hydraulic | 6 | 1% | 45,565 | — | — |
| Service Brakes | 5 | 1% | 133,000 | — | — |
| Tires | 5 | 1% | 26,250 | — | — |
| Visibility/wiper | 5 | 1% | 120,000 | — | — |
| Electronic Stability Control (esc) | 4 | 1% | 114,575 | — | — |
| Seats | 3 | 0% | 500 | — | — |
| Wheels | 2 | 0% | 185,000 | — | — |
| Fuel System, Other | 1 | 0% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2003 Saturn ION recalls (5)
Tap a recall to see the problem, the risk and the fix.
Electrical system:ignition
Problem: General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Risk: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Fix: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Air bags; electrical system:ignition:switch
Problem: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Fix: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMÂs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Exterior lighting:turn signal
Problem: Certain passenger vehicles have a condition in which the turn signal lamp and daytime running lamp (drl) on either front side can stop working because of loss of contact between the bulb and socket.
Risk: If a front turn signal lamp is inoperative, others may react more slowly to a turning vehicle and a crash could occur.
Fix: Dealers will replace the drl/turn signal bulb on both the left and right front side and inspect for and add a drl jumper kit if not present. The recall began november 17, 2004. Owners should contact saturn at 1-800-972-8876.
Fuel system, gasoline
Problem: Certain passenger vehicles equipped with 2.2l 4-cylinder (l61) engines were built with a fuel filter that could corrode prematurely on the exterior surface.
Risk: If corrosion on the exterior surface of the fuel filter progresses to the point of creating a hole in the shell, fuel droplets could form and drop to the ground. If an ignition source is present, a fire could result.
Fix: Dealers will replace the fuel filter assembly. Owner notification began on december 30, 2003. Owners should contact saturn at 1-800-972-8876.
Visibility:power window devices and controls
Problem: Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 118, "power-operated window, partition, and roof panel systems." the power windows and/or sunroof may be operable after the ignition has been turned to the "off" position and the front passenger door is opened.
Risk: If unsupervised children are left unattended in the vehicle and operate the power windows or sunroof, there is an increased risk of injury to the child.
Fix: Dealers will upgrade the body control module (bcm) calibration. Owner notification began on december 30, 2003. Owners should contact saturn at 1-800-972-8876.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Windshied wiper linkage failure (PE07011) — opened Feb 28, 2007, closed Aug 9, 2007.
- Timing chain failure (PE06006) — opened Jan 24, 2006, closed Jun 6, 2006.
- Timing chain failure (DP05008) — opened Dec 20, 2005, closed Feb 6, 2006.
- Front turn signal/drl failure (EA04035) — opened Dec 22, 2004, closed Oct 20, 2005.
- Front turn signal/drl failure (PE04061) — opened Aug 17, 2004, closed Dec 22, 2004, led to recall 04V547000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I took my 2003 Saturn ion to my local Chevrolet dealership in Lincoln Illinois and they refused to complete the recall issues (2) both are to do with the ignition and keys.thwy told me it was not fixable it needed a whole steering column that would cost me they said around $800.so it has now been 2…
After I did the recall several years ago, the problem came back. The key will not come out of the ignition. It's happened many times.
The contact owns a 2003 Saturn Ion. The contact stated that less than a minute after starting the vehicle, the steering wheel seized. The contact stated that the vehicle lost power steering functionality, with the power steering failure message was displayed. The contact stated that after shifting…
The contact owns a 2003 Saturn Ion. The contact stated that occasionally the key failed to turn while in the ignition. The vehicle was slow to start. The contact had to avoid bumps in the roadway while driving. The lock symbol was displayed. There were no warning lights illuminated. The contact…
I have the power steering column issue that still needs to be fixed as advised by GMC of Port Richey, FL where I was promised my replacement vehicle even 10 or 20 yrs later if I bought another one. If on my walking tape recorders and contact lens, I pull off my brake peddle flat lining at least…
Other Saturn ION years
See all Saturn ION problems by year, every Saturn model, or the VIN decoder.
Similar Saturn models
Embed this 2003 Saturn ION badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2003 Saturn ION?
Owners most often report electrical system, steering, engine and engine cooling problems. The top one, electrical system, accounts for 382 complaints.
Was there a recall on the 2003 Saturn ION?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2003 Saturn ION a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other ION model years, the 2003 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.