2014 Smart Fortwo Convertible Electr Problems, Complaints & Recalls

Source: NHTSA · Updated Jan 29, 2016 · 1 owner complaints analyzed

Compared with other Fortwo Convertible Electr years
Not enough data
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2014 Smart Fortwo Convertible Electr. The most reported problem area is air bags (1 complaints, 100%), typically at around 4,200 miles. Complaints mention 1 crash, 1 injury. There is 1 safety recall covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2014 Smart Fortwo Convertible Electr problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags1 · ~4,200 mi
Steering1 · ~4,200 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags1100%4,200——
Steering1100%4,200——

One complaint can list several problem areas, so shares can add up to more than 100%.

2014 Smart Fortwo Convertible Electr recalls (1)

Tap a recall to see the problem, the risk and the fix.

SteeringMar 31, 2015 · NHTSA campaign 15V192000 · 5,058 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.

Risk: If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.

Fix: MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Tl* the contact owns a 2014 smart fortwo convertible electric vehicle. While driving 22 mph, the steering seized and the contact crashed into another vehicle. The air bags failed to deploy. A police report was not filed. The contact sustained injuries to the shoulder and neck, which required…

Air Bags · received Jan 29, 2016 · NHTSA complaint 10823004

Other Smart Fortwo Convertible Electr years

YearComplaintsRecalls
201411

See all Smart Fortwo Convertible Electr problems by year, every Smart model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2014 Smart Fortwo Convertible Electr?

Owners most often report air bags, steering problems. The top one, air bags, accounts for 1 complaint.

Was there a recall on the 2014 Smart Fortwo Convertible Electr?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2014 Smart Fortwo Convertible Electr a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Fortwo Convertible Electr model years, the 2014 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.