2014 Smart Fortwo Coupe Electric Problems, Complaints & Recalls
- Compared with other Fortwo Coupe Electric years
- Not enough data 1st of 2 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 4 complaints with NHTSA about the 2014 Smart Fortwo Coupe Electric. That is the most of any Fortwo Coupe Electric model year in the database (2 years). The most reported problem area is electrical system (2 complaints, 50%). Complaints mention 1 crash. There is 1 safety recall covering this model year.
- 4owner complaints
- 1safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Smart Fortwo Coupe Electric problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 2 | 50% | — | — | — |
| Power Train | 1 | 25% | 28,000 | — | — |
| Service Brakes | 1 | 25% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Smart Fortwo Coupe Electric recalls (1)
Tap a recall to see the problem, the risk and the fix.
Steering
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.
Risk: If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Loss of most of the braking effectiveness, resulting in a collision. This vehicle had a Virginia State inspection performed the previous month and no brake failure dash lights were noted before the collision.
My 2014 SMART FORTWO has a HV System Maintenance warning that should be included with 2014-2015 HV System recall that Mercedes has. However, My VIN is not coming up on the search. The HV System is causing the car to not charge correctly at charging stations and it is causing the system battery to…
My SMART ForTwo Coupe 2014 has been having a High Voltage System Maintenance alert on the dashboard. I have sought service help from AAA and PepBoys, but everyone was saying the system battery is fine. When I moved to an apartment that doesn't have electric outlets, my ability to charge was…
Twice, so far this year, while driving on a major roadway, the vehicle lost power. I had to pull over to the shoulder, put it in park, shut it off, and restart the system. I consider that to be an exceptionally dangerous situation. Later, when the vehicle was serviced, i was told that smart usa was…
Other Smart Fortwo Coupe Electric years
| Year | Complaints | Recalls |
|---|---|---|
| 2015 Fortwo Coupe Electric | 3 | 0 |
| 2014 | 4 | 1 |
See all Smart Fortwo Coupe Electric problems by year, every Smart model, or the VIN decoder.
Similar Smart models
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Frequently asked questions
What are the most common problems with the 2014 Smart Fortwo Coupe Electric?
Owners most often report electrical system, power train, service brakes problems. The top one, electrical system, accounts for 2 complaints.
Was there a recall on the 2014 Smart Fortwo Coupe Electric?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Smart Fortwo Coupe Electric a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Fortwo Coupe Electric model years, the 2014 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.