2011 Smart Fortwo Problems, Complaints & Recalls
- Compared with other Fortwo years
- Far more complaints than other years 5th of 13 for complaints
- Safety recalls
- None on file
- NHTSA crash rating
- Not rated
Owners have filed 16 complaints with NHTSA about the 2011 Smart Fortwo. That ranks 5th out of 13 Fortwo model years for complaints. The most reported problem area is engine (5 complaints, 31%), typically at around 27,200 miles. Complaints mention 2 crashes, 1 fire, 2 injuries. There are no safety recalls on file for this model year. NHTSA has opened 1 defect investigation involving it.
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- 16owner complaints
- 0safety recalls
- 1NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Smart Fortwo problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 5 | 31% | 27,200 | — | — |
| Electrical System | 4 | 25% | 28,500 | — | — |
| Seat Belts | 4 | 25% | 64,000 | — | — |
| Power Train | 2 | 13% | 24,964 | — | — |
| Service Brakes | 2 | 13% | 14,850 | — | — |
| Fuel/propulsion System | 1 | 6% | 54,000 | — | — |
| Structure | 1 | 6% | 15,000 | — | — |
| Tires | 1 | 6% | — | — | — |
| Unknown or Other | 1 | 6% | 10,004 | — | — |
| Vehicle Speed Control | 1 | 6% | 2,500 | — | — |
| Visibility/wiper | 1 | 6% | 32,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Smart Fortwo recalls (0)
No safety recalls are on file for the 2011 Smart Fortwo.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
175 55 r15 Tge tires wires startes to unravelling and chabgibg the ahape of tge tire.
The driver side seat belt latch has failed for the second time in 2 years. The male end can not be inserted into the female end.
The metal seat belt connector frayed in to two pieces. Replaced with oem part. It frayed again. It's a 2011 driven by a 75 yr.old senior citizen. Mercedes accused owner of maliciously cutting cable. Extreme safety hazzard.
Safe belt buckle jammed or can't click
I was driving eastbound in the number 1 lane of california highway 24 about 1/4 mile before the tunnel road exit. I heard a noise coming from the engine are of the car, looked at the instrument cluster and noticed that the engine light had illuminated, and experience a sudden loss of power. I…
Other Smart Fortwo years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 Fortwo | 1 | 1 |
| 2018 Fortwo | 1 | 0 |
| 2017 Fortwo | 7 | 1 |
| 2016 Fortwo | 21 | 1 |
| 2015 Fortwo | 6 | 0 |
| 2014 Fortwo | 13 | 0 |
| 2013 Fortwo | 25 | 0 |
| 2012 Fortwo | 8 | 0 |
| 2011 | 16 | 0 |
| 2010 Fortwo | 6 | 0 |
| 2009 Fortwo | 100 | 1 |
| 2008 Fortwo | 140 | 2 |
| 2005 Fortwo | 2 | 0 |
See all Smart Fortwo problems by year, every Smart model, or the VIN decoder.
Similar Smart models
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Frequently asked questions
What are the most common problems with the 2011 Smart Fortwo?
Owners most often report engine, electrical system, seat belts problems. The top one, engine, accounts for 5 complaints.
Was there a recall on the 2011 Smart Fortwo?
No safety recalls are on file for this model year.
Was the 2011 Smart Fortwo a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Fortwo model years, the 2011 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.