2004 Sprinter 2500 Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 6, 2008 · 1 owner complaints analyzed

Compared with other 2500 years
Not enough data 4th of 8 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2004 Sprinter 2500. That ranks 4th out of 8 2500 model years for complaints. The most reported problem area is power train (1 complaints, 100%). There are 3 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2004 Sprinter 2500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Power Train1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Power Train1100%———

One complaint can list several problem areas, so shares can add up to more than 100%.

2004 Sprinter 2500 recalls (3)

Tap a recall to see the problem, the risk and the fix.

Equipment adaptive/mobilityAug 6, 2008 · NHTSA campaign 08V387000 · 465 vehicles

Problem: Daimler buses is recalling 465 my 2004-2008 sprinter 2500 and 3500 buses equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift systems for motor vehicles." the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.

Risk: A lift occupant can be injured should the lift begin to stow unintentionally.

Fix: Daimler buses is working with ricon to correct the wheelchair lifts (please see 07e097). Owners may contact ricon at 1-800-322-2884 or daimler buses at 1-905-403-7807.

Equipment:recreational vehicle/trailerApr 15, 2008 · NHTSA campaign 08V173000 · 6 vehicles

Problem: Sportsmobile is recalling 6 my 2003-2006 2500 sprinter van class b regular body and extended body recreational vehicles equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Risk: Release of coolant under certain conditions could ignite and result in a fire.

Fix: Sportsmobile will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. The recall began on april 10, 2008. Owners may contact dometic/stericycle at 1-888-446-5157 or sportsmobile at 1-512-835-4409.

Tires:valveDec 23, 2004 · NHTSA campaign 04V600000 · 23,000 vehicles

Problem: On certain trucks distributed by dodge or freightliner and equipped with a tire valve, tr600, on 16" tires, the valve can develop cracks within the rubber part or between the metal part and the rubber part of the valve stem.

Risk: Such cracking may lead to a loss of air pressure at the valve stem, increasing the risk of a crash.

Fix: Dealers will replace the tire valves on all sprinter vehicles. The recall began on april 4, 2005. Owners should contact daimlerchrysler at 1-800-853-1403.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Dt: consumer complained about a transmission problem. When accelerating onto the highway it will not shift from 3rd gear to 4th gear. The dealer said it could not be fixed until the problem became worse. The consumer could hear grumbling and growling noises and it was getting worse. The…

Power Train · received Jul 8, 2005 · NHTSA complaint 10128131

Other Sprinter 2500 years

← 2003 2500 · 2005 2500 →

See all Sprinter 2500 problems by year, every Sprinter model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2004 Sprinter 2500?

Owners most often report power train problems. The top one, power train, accounts for 1 complaint.

Was there a recall on the 2004 Sprinter 2500?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2004 Sprinter 2500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other 2500 model years, the 2004 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.