2004 Sprinter 3500 Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 28, 2020 · 2 owner complaints analyzed

Compared with other 3500 years
Not enough data 5th of 8 for complaints
NHTSA crash rating
Not rated

Owners have filed 2 complaints with NHTSA about the 2004 Sprinter 3500. That ranks 5th out of 8 3500 model years for complaints. The most reported problem area is service brakes, hydraulic (1 complaints, 50%). There is 1 safety recall covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2004 Sprinter 3500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Service Brakes, Hydraulic1
Unknown or Other1 · ~175,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Service Brakes, Hydraulic150%———
Unknown or Other150%175,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2005, with 1 complaints
2005: 1200512020: 120201

n = 2 complaints · Source: NHTSA

2004 Sprinter 3500 recalls (1)

Tap a recall to see the problem, the risk and the fix.

Equipment adaptive/mobilityAug 6, 2008 · NHTSA campaign 08V387000 · 465 vehicles

Problem: Daimler buses is recalling 465 my 2004-2008 sprinter 2500 and 3500 buses equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift systems for motor vehicles." the anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.

Risk: A lift occupant can be injured should the lift begin to stow unintentionally.

Fix: Daimler buses is working with ricon to correct the wheelchair lifts (please see 07e097). Owners may contact ricon at 1-800-322-2884 or daimler buses at 1-905-403-7807.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

After the recall, the obd ii can only be accessed by a dodge dealer. The obd ii port will not connect to a smog technicians equipment so the vehicle cannot be smogged.*dt*jb

Unknown or Other · received Mar 28, 2020 · NHTSA complaint 11319600

Brake failure without warning rotor disk split from hub replace rotor disk- we own 5 sprinters- this has happen on 3 with low miles - the calipers exert too much force on the very thin rotors- they split from hub without any warning! *nm

Service Brakes, Hydraulic · received Nov 28, 2005 · NHTSA complaint 10143857

Other Sprinter 3500 years

← 2003 3500 · 2005 3500 →

YearComplaintsRecalls
2011 350001
2010 350030
2008 350061
2007 350012
2006 3500214
2005 3500142
200421
2003 350022

See all Sprinter 3500 problems by year, every Sprinter model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2004 Sprinter 3500?

Owners most often report service brakes, hydraulic, unknown or other problems. The top one, service brakes, hydraulic, accounts for 1 complaint.

Was there a recall on the 2004 Sprinter 3500?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2004 Sprinter 3500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other 3500 model years, the 2004 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.