2023 Thomas Built Buses HDX Problems, Complaints & Recalls
- Compared with other HDX years
- Not enough data 2nd of 14 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
NHTSA has received no owner complaints about the 2023 Thomas Built Buses HDX so far. There is 1 safety recall covering this model year.
- 0owner complaints
- 1safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
2023 Thomas Built Buses HDX recalls (1)
Tap a recall to see the problem, the risk and the fix.
Steering:linkages:tie rod assembly
Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
Risk: A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Fix: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Other Thomas Built Buses HDX years
| Year | Complaints | Recalls |
|---|---|---|
| 2023 | 0 | 1 |
| 2015 HDX | 0 | 1 |
| 2012 HDX | 0 | 1 |
| 2011 HDX | 0 | 6 |
| 2010 HDX | 0 | 8 |
| 2009 HDX | 2 | 6 |
| 2008 HDX | 0 | 8 |
| 2007 HDX | 0 | 12 |
| 2006 HDX | 0 | 12 |
| 2005 HDX | 0 | 8 |
| 2004 HDX | 0 | 7 |
| 2003 HDX | 0 | 4 |
| 2002 HDX | 0 | 2 |
| 2001 HDX | 0 | 2 |
See all Thomas Built Buses HDX problems by year, every Thomas Built Buses model, or the VIN decoder.
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Frequently asked questions
What are the most common problems with the 2023 Thomas Built Buses HDX?
NHTSA has no owner complaints on file yet.
Was there a recall on the 2023 Thomas Built Buses HDX?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Thomas Built Buses HDX a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other HDX model years, the 2023 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.