2021 Thomas Built Buses SAF-T-Liner C2 Jouley Problems, Complaints & Recalls

Source: NHTSA · Updated Jul 25, 2024 · 0 owner complaints analyzed

Compared with other SAF-T-Liner C2 Jouley years
Not enough data 1st of 8 for complaints
NHTSA crash rating
Not rated

NHTSA has received no owner complaints about the 2021 Thomas Built Buses SAF-T-Liner C2 Jouley so far. There are 5 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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2021 Thomas Built Buses SAF-T-Liner C2 Jouley recalls (5)

Tap a recall to see the problem, the risk and the fix.

Equipment:other:labelsJul 24, 2024 · NHTSA campaign 24V555000 · 27,494 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Risk: Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.

Fix: Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.

Electrical system:propulsion system:inverterDec 14, 2023 · NHTSA campaign 23V846000 · 701 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2025 Thomas Built SAF-T-LINER C2 Jouley electric school buses. The high voltage inverter cable may not be secured properly, which can result in a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Fix: Dealers will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed starting February 1, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL987.

Structure:emergency:escape/egress/exit:latching/release systemOct 3, 2023 · NHTSA campaign 23V669000 · 20,668 vehicles

Problem: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Risk: An emergency exit door opening unexpectedly can increase the risk of an injury.

Fix: Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Structure:bodyMay 9, 2023 · NHTSA campaign 23V333000 · 23,590 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses.  A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Risk: A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Fix: Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.

Electrical system:propulsion system: cablesJun 13, 2022 · NHTSA campaign 22V418000 · 185 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 FCCC Saf-T-Liner C2 Jouley Electric Buses. A high voltage battery cable may not be properly connected, which can cause a loss of electrical power or a ground short circuit.

Risk: Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers. A ground short circuit can increase the risk of a fire.

Fix: All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL939.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Other Thomas Built Buses SAF-T-Liner C2 Jouley years

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Frequently asked questions

What are the most common problems with the 2021 Thomas Built Buses SAF-T-Liner C2 Jouley?

NHTSA has no owner complaints on file yet.

Was there a recall on the 2021 Thomas Built Buses SAF-T-Liner C2 Jouley?

Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2021 Thomas Built Buses SAF-T-Liner C2 Jouley a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other SAF-T-Liner C2 Jouley model years, the 2021 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.