2025 Thomas Built Buses SAF-T-Liner EFX Problems, Complaints & Recalls

Source: NHTSA · Updated Feb 17, 2026 · 0 owner complaints analyzed

Compared with other SAF-T-Liner EFX years
Not enough data 2nd of 21 for complaints
NHTSA crash rating
Not rated

NHTSA has received no owner complaints about the 2025 Thomas Built Buses SAF-T-Liner EFX so far. There are 5 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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2025 Thomas Built Buses SAF-T-Liner EFX recalls (5)

Tap a recall to see the problem, the risk and the fix.

Engine and engine cooling:cooling system:hoses/lines/piping/fittingsFeb 13, 2026 · NHTSA campaign 26V086000 · 2,843 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2023-2026 Saf-T-Liner EFX and Saf-T-Liner HDX school buses. The heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartment.

Risk: Contact with hot heating coolant may burn occupants, increasing the risk of injury.

Fix: Dealers will inspect and replace the heater hose clamps, as necessary, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1030.

Engine and engine cooling:cooling system:hoses/lines/piping/fittingsFeb 13, 2026 · NHTSA campaign 26V087000 · 52 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2023-2025 Saf-T-Liner EFX and 2023-2026 Saf-T-Liner HDX vehicles. The heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartment.

Risk: Contact with hot heating coolant may burn occupants, increasing the risk of injury.

Fix: Dealers will inspect and replace the heater hose clamps, as necessary, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1030.

Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:Dec 9, 2025 · NHTSA campaign 25V849000 · 600 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner EFX, 2025-2027 Thomas Built Buses Minotour DRW, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley, Thomas Built Buses HDX, and 2026-2027 Thomas Built Buses Saf-T-Liner C2 school buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Fix: Dealers will inspect and replace the retractors, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.

Steering:linkages:tie rod assemblyJun 4, 2024 · NHTSA campaign 24V401000 · 27 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built Buses Saf-T-Liner C2 and 2025 Thomas Built Buses Safe-T-Liner EFX school buses. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation.

Risk: Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash.

Fix: Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6.

Wheels:hubJun 3, 2024 · NHTSA campaign 24V392000 · 106 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner C2 and EFX school buses. The wheel hub fasteners may loosen and cause the wheel to detach, which can result in a loss of vehicle control.

Risk: A loss of vehicle control increases the risk of a crash.

Fix: Dealers will inspect and replace the hub nut retaining system, wheel end, and axle components, as necessary free of charge. Owner notification letters were mailed July 18, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1002.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Other Thomas Built Buses SAF-T-Liner EFX years

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Frequently asked questions

What are the most common problems with the 2025 Thomas Built Buses SAF-T-Liner EFX?

NHTSA has no owner complaints on file yet.

Was there a recall on the 2025 Thomas Built Buses SAF-T-Liner EFX?

Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2025 Thomas Built Buses SAF-T-Liner EFX a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other SAF-T-Liner EFX model years, the 2025 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.