2027 Thomas Built Buses SAF-T-Liner HDX2 Problems, Complaints & Recalls
- Compared with other SAF-T-Liner HDX2 years
- Not enough data 1st of 2 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- Not rated
NHTSA has received no owner complaints about the 2027 Thomas Built Buses SAF-T-Liner HDX2 so far. There are 6 safety recalls covering this model year.
- 0owner complaints
- 6safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
2027 Thomas Built Buses SAF-T-Liner HDX2 recalls (6)
Tap a recall to see the problem, the risk and the fix.
Seat belts:front:anchorage; structure:body
Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2027 Thomas Built SAF-T-LINER HDX2 and Thomas Built SAF-T-LINER EFX2 school buses. The connector plates for the driver's seat belt anchor and an interior body joint seam may be missing, resulting in insufficient structural reinforcements. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 210, "Seat Belt Assembly Anchorages," and 221, "School Bus Body Joint Strength."
Risk: A seat belt anchor with a missing connector plate may fail to properly restrain the driver and insufficient joint strength may not adequately protect passengers, increasing the risk of injury in a crash.
Fix: Dealers will inspect and replace the header connectors, as necessary, free of charge. Owner notification letters are expected to be mailed October 23, 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1038.
Latches/locks/linkages:doors:latch; electrical system:wiring:switches/knobs/buttons
Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thomas Built SAF-T-LINER HDX2 and Thomas Built SAF-T-LINER EFX2 school buses. The entrance door may fail to open or close when the switch is activated.
Risk: A door that fails to open or close increases the risk of injury to occupants in a crash.
Fix: Dealers will replace the door relay for the entrance door system, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 25, 2026. Additional letters will be sent once the final remedy is available, anticipated October 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1035.
Latches/locks/linkages:doors:latch; electrical system:wiring:switches/knobs/buttons
Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thomas Built SAF-T-LINER HDX2 transit buses. The entrance door may fail to open or close when the switch is activated.
Risk: A door that fails to open or close increases the risk of injury to occupants in a crash.
Fix: Dealers will replace the door relay for the entrance door system, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 25, 2026. Additional letters will be sent once the final remedy is available, anticipated October 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1035.
Structure:body
Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2027 Thomas Built SAF-T-LINER HDX2 school buses. Front and mid-body interior joints may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Risk: A school bus with insufficient joint strength may not adequately protect passengers in a crash, increasing the risk of injury.
Fix: Dealers will add fasteners to secure the joints, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed July 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in August 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1034.
Seat belts:front:anchorage
Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thomas Built SAF-T-LINER HDX2 school buses. The driver seat belt anchor may have been installed with inadequate hardware. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: An improperly installed seat belt anchor may fail to properly restrain the driver in a crash, increasing the risk of injury.
Fix: Dealers will inspect and replace the seat belt fastener components, as necessary, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1033.
Seat belts:front:anchorage
Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Thomas Built SAF-T-LINER HDX2 transit buses. The driver seat belt anchor may have been installed with inadequate hardware. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: An improperly installed seat belt anchor may fail to properly restrain the driver in a crash, increasing the risk of injury.
Fix: Dealers will inspect and replace the seat belt fastener components, as necessary, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1033.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Other Thomas Built Buses SAF-T-Liner HDX2 years
| Year | Complaints | Recalls |
|---|---|---|
| 2027 | 0 | 6 |
| 2026 SAF-T-Liner HDX2 | 0 | 6 |
See all Thomas Built Buses SAF-T-Liner HDX2 problems by year, every Thomas Built Buses model, or the VIN decoder.
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Frequently asked questions
What are the most common problems with the 2027 Thomas Built Buses SAF-T-Liner HDX2?
NHTSA has no owner complaints on file yet.
Was there a recall on the 2027 Thomas Built Buses SAF-T-Liner HDX2?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2027 Thomas Built Buses SAF-T-Liner HDX2 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other SAF-T-Liner HDX2 model years, the 2027 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.