2002 Thomas Built Buses TL-960 Problems, Complaints & Recalls

Source: NHTSA · Updated Jun 7, 2016 · 0 owner complaints analyzed

Compared with other TL-960 years
Not enough data 1st of 5 for complaints
NHTSA crash rating
Not rated

NHTSA has received no owner complaints about the 2002 Thomas Built Buses TL-960 so far. There are 3 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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2002 Thomas Built Buses TL-960 recalls (3)

Tap a recall to see the problem, the risk and the fix.

Structure:body:doorJun 7, 2016 · NHTSA campaign 16V407000 · 717 vehicles

Problem: Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2002 Saf-T-Liner MVP-EF, 2000-2001 CL-960, 1998-1999 Vista, 2000-2002 Saf-T-Liner MVP-ER, and 2000-2002 TL-960 transit buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.

Risk: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.

Fix: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 9, 2016 Parts are available. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-713.

Structure:body:doorJul 7, 2015 · NHTSA campaign 15V432000 · 103,038 vehicles

Problem: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2013 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 school buses manufactured from February 5, 2001, through May 29, 2012. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.

Risk: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.

Fix: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. Daimler issued an interim notification to owners on August 25, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-685.

Structure:body:doorJul 6, 2015 · NHTSA campaign 15V425000 · 3,013 vehicles

Problem: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2004 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 non-school buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.

Risk: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.

Fix: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was mailed to owners on August 28, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-685.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Other Thomas Built Buses TL-960 years

← 2001 TL-960 · 2003 TL-960 →

YearComplaintsRecalls
2003 TL-96002
200203
2001 TL-96001
2000 TL-96001
1995 TL-96001

See all Thomas Built Buses TL-960 problems by year, every Thomas Built Buses model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Thomas Built Buses TL-960?

NHTSA has no owner complaints on file yet.

Was there a recall on the 2002 Thomas Built Buses TL-960?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2002 Thomas Built Buses TL-960 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other TL-960 model years, the 2002 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.