2020 Thor Motor Coach Axis Problems, Complaints & Recalls
- Compared with other Axis years
- Not enough data 6th of 13 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2020 Thor Motor Coach Axis. That ranks 6th out of 13 Axis model years for complaints. The most reported problem area is forward collision avoidance (1 complaints, 100%), typically at around 2,000 miles. There are 4 safety recalls covering this model year.
- 1owner complaints
- 4safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Thor Motor Coach Axis problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Forward Collision Avoidance | 1 | 100% | 2,000 | — | — |
| Service Brakes | 1 | 100% | 2,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2020 Thor Motor Coach Axis recalls (4)
Tap a recall to see the problem, the risk and the fix.
Equipment:recreational vehicle/trailer:lpg systems:tank assembly; structure:frame and members:underbody shields
Problem: Thor Motor Coach (TMC) is recalling certain 2018-2022 Axis 25.6 and 2018-2021 Vegas 25.6 motorhomes. The heat shield between the LP tank and chassis muffler was not installed.
Risk: A missing heat shield increases the risk of a fire.
Fix: Dealers will install a heat shield, free of charge. Owner notification letters were mailed July 22, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000228.
Visibility:glass, side/rear
Problem: Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
Electronic stability control (esc); electrical system:wiring; service brakes, hydraulic:antilock/traction control/electronic limited slip
Problem: Thor Motor Coach (TMC) is recalling certain 2020-2021 Quantum, Chateau and Four Winds, and 2020 Vegas and Axis motorhomes built on a Ford E-series chassis. A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the anti-lock braking system (ABS).
Risk: Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall. Damage to the ABS wiring can lead to reduction of ABS functionality and a loss of roll stability control (RSC) functionality. These scenarios increase the risk of a crash.
Fix: TMC will notify owners, and Ford dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components. All services will be performed free of charge. The recall The recall began June 25, 2020., 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000189.
Power train:driveline:differential unit; power train:driveline:driveshaft
Problem: Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separation.
Risk: If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur if the transmission is left in Park, increasing the risk of injury or crash.
Fix: Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000188.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
This is a ford e350 chassis in a 2021 thor axis motor coach. A service advancetrac message along with a curvy highway symbol comes on while driving steady. When i shut the engine down and restart, it clears.
Other Thor Motor Coach Axis years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Axis | 0 | 1 |
| 2025 Axis | 1 | 1 |
| 2024 Axis | 0 | 1 |
| 2023 Axis | 0 | 1 |
| 2022 Axis | 3 | 1 |
| 2021 Axis | 1 | 1 |
| 2020 | 1 | 4 |
| 2019 Axis | 1 | 1 |
| 2018 Axis | 2 | 3 |
| 2017 Axis | 4 | 2 |
| 2016 Axis | 4 | 2 |
| 2015 Axis | 3 | 3 |
| 2014 Axis | 0 | 2 |
See all Thor Motor Coach Axis problems by year, every Thor Motor Coach model, or the VIN decoder.
Similar Thor Motor Coach models
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Frequently asked questions
What are the most common problems with the 2020 Thor Motor Coach Axis?
Owners most often report forward collision avoidance, service brakes problems. The top one, forward collision avoidance, accounts for 1 complaint.
Was there a recall on the 2020 Thor Motor Coach Axis?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Thor Motor Coach Axis a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Axis model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.