2020 Thor Motor Coach Outlaw Problems, Complaints & Recalls
- Compared with other Outlaw years
- Not enough data 2nd of 20 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 4 complaints with NHTSA about the 2020 Thor Motor Coach Outlaw. That ranks 2nd out of 20 Outlaw model years for complaints. The most reported problem area is structure (3 complaints, 75%). Complaints mention 1 crash. There are 3 safety recalls covering this model year.
- 4owner complaints
- 3safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Thor Motor Coach Outlaw problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Structure | 3 | 75% | — | — | — |
| Unknown or Other | 1 | 25% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Thor Motor Coach Outlaw recalls (3)
Tap a recall to see the problem, the risk and the fix.
Visibility:glass, side/rear
Problem: Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
Electrical system:12v/24v/48v battery:cables
Problem: Thor Motor Coach (TMC) is recalling certain 2020 Chateau, Daybreak, Four Winds, Freedom Elite, Majestic, Outlaw and Quantum motorhomes. The battery cables may loosen on the battery isolation manager (BIM) or battery isolation relay (BIR), causing premature BIN/BIR failure or electrical arcing.
Risk: The loose connection can causing arcing, increasing the risk of a fire.
Fix: TMC will notify owners, and dealers will install lock washers to properly secure the battery cable to the BIM/BIR. If the cable was loose, dealers will also replace the BIM/BIR, free of charge. The recall began October 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000172.
Equipment:recreational vehicle/trailer
Problem: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Risk: Unexpected movement of the slide-out room can increase the risk of a injury.
Fix: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
There is a recall on the windows. I received the notice from NHTSA in Jan of 2023. I have been trying to get Thor to perform the repair for 14 months, without success. The windows "could" fall off. In fact, one of my windows did fly off on the freeway and go through the windshield of a passenger…
The double pane windows on the sides of the motorhome separate which allows the window pane to fall off into the road while traveling. This pane of glass falling out at highway speeds could cause serious harm to other travelers and vehicles.
Hello We took the RV on our trip in Nov 2021 and noticed cold air entering the cabin near the driver and passenger feet. After pulling the 45degress trim that covers sits between the floor and wall I noticed that is a gap and I could see the road. Upon further investigation it looks like the side…
Frameless Window fell off during a trip, the window glue probably failed. We are not sure when it happened, I hope no one got injured on the highway.
Other Thor Motor Coach Outlaw years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Outlaw | 0 | 1 |
| 2025 Outlaw | 0 | 2 |
| 2024 Outlaw | 0 | 1 |
| 2023 Outlaw | 0 | 1 |
| 2022 Outlaw | 1 | 0 |
| 2021 Outlaw | 2 | 1 |
| 2020 | 4 | 3 |
| 2019 Outlaw | 2 | 6 |
| 2018 Outlaw | 7 | 6 |
| 2017 Outlaw | 3 | 5 |
| 2016 Outlaw | 1 | 0 |
| 2015 Outlaw | 1 | 5 |
| 2014 Outlaw | 4 | 5 |
| 2013 Outlaw | 0 | 3 |
| 2012 Outlaw | 1 | 2 |
| 2011 Outlaw | 0 | 2 |
| 2010 Outlaw | 0 | 2 |
| 2009 Outlaw | 0 | 2 |
| 2008 Outlaw | 0 | 2 |
| 2007 Outlaw | 0 | 1 |
See all Thor Motor Coach Outlaw problems by year, every Thor Motor Coach model, or the VIN decoder.
Similar Thor Motor Coach models
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Frequently asked questions
What are the most common problems with the 2020 Thor Motor Coach Outlaw?
Owners most often report structure, unknown or other problems. The top one, structure, accounts for 3 complaints.
Was there a recall on the 2020 Thor Motor Coach Outlaw?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Thor Motor Coach Outlaw a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Outlaw model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.