2018 Thor Motor Coach Palazzo Problems, Complaints & Recalls
- Compared with other Palazzo years
- Far more complaints than other years 1st of 11 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 12 complaints with NHTSA about the 2018 Thor Motor Coach Palazzo. That is the most of any Palazzo model year in the database (11 years). The most reported problem area is unknown or other (8 complaints, 67%), typically at around 4,600 miles. There are 3 safety recalls covering this model year.
- 12owner complaints
- 3safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2018 Thor Motor Coach Palazzo problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 8 | 67% | 4,600 | — | — |
| Structure | 3 | 25% | 6,000 | — | — |
| Visibility | 3 | 25% | 15,000 | — | — |
| Equipment | 2 | 17% | 6,000 | — | — |
| Visibility/wiper | 2 | 17% | 4,600 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2018 Thor Motor Coach Palazzo recalls (3)
Tap a recall to see the problem, the risk and the fix.
Equipment:recreational vehicle/trailer
Problem: Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Risk: A detached bracket can become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
Tires:valve
Problem: Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Risk: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Fix: TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Exterior lighting:turn signal; exterior lighting:brake lights; electrical system
Problem: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Non-functioning exterior marker lights can increase the risk of a crash.
Fix: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The Thor motorhome has several windows. The windows they installed are laminated windows, with two panes of glass and a seal or glue which connects the outer glass to the inner glass. The attachment method for the outer glass is ineffective. As a result, the outer glass pane comes loose from the…
My 2018 thor palazzo driverside and passenger side windows have fogged up to where it is very hard to see out of and has become a safety concern.
Hello NTSB, the frameless windows Thor used on my rv are all failing.. basically the adhesive used to glue the bottom rail onto the glass keeps failing. This week I had two windows fail. The top bunk window, and the emergency exit window. Both window (at separate times) failed while driving. Lucky…
The LP gas line running to the rear mounted water heater started leaking and when removed you see where the hose was burned due to faulty engineering of hanger supports or improper installation. I have the current hose and have pictures of the engine compartment and the burned hose. No insurance…
Recall 21-E-047 was a recall on HERH window assemblies. The window adhesion is faulty and causes the window to separate from the vent bracket. I experienced this with my Palazzo. While traveling this last weekend a window broke free and came close to smashing into the car behind me. An absolute…
Other Thor Motor Coach Palazzo years
← 2017 Palazzo · 2019 Palazzo →
| Year | Complaints | Recalls |
|---|---|---|
| 2023 Palazzo | 0 | 1 |
| 2022 Palazzo | 4 | 1 |
| 2021 Palazzo | 0 | 2 |
| 2020 Palazzo | 3 | 1 |
| 2019 Palazzo | 1 | 4 |
| 2018 | 12 | 3 |
| 2017 Palazzo | 6 | 2 |
| 2016 Palazzo | 2 | 1 |
| 2015 Palazzo | 0 | 1 |
| 2014 Palazzo | 7 | 4 |
| 2013 Palazzo | 8 | 4 |
See all Thor Motor Coach Palazzo problems by year, every Thor Motor Coach model, or the VIN decoder.
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Frequently asked questions
What are the most common problems with the 2018 Thor Motor Coach Palazzo?
Owners most often report unknown or other, structure, visibility problems. The top one, unknown or other, accounts for 8 complaints.
Was there a recall on the 2018 Thor Motor Coach Palazzo?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2018 Thor Motor Coach Palazzo a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Palazzo model years, the 2018 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.