2020 Thor Motor Coach Synergy Problems, Complaints & Recalls
- Compared with other Synergy years
- Not enough data 1st of 5 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
NHTSA has received no owner complaints about the 2020 Thor Motor Coach Synergy so far. There are 3 safety recalls covering this model year.
- 0owner complaints
- 3safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
2020 Thor Motor Coach Synergy recalls (3)
Tap a recall to see the problem, the risk and the fix.
Structure:frame and members:underbody shields; service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Problem: Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes Benz Sprinter chassis [platform 907 (VS30)]. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Risk: If the brake fluid leaks, this may extend the braking distance, increasing the risk of a crash.
Fix: TMC will notify owners, and an authorized Mercedes-Benz dealer will inspect the brake hoses for chafing and replacement if necessary. The fender liner will also be altered to permit more clearance. All repairs will be performed free of charge. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000191.
Power train:automatic transmission; equipment:other:owners/service/other manual
Problem: Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.
Risk: If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.
Fix: TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.
Equipment:other:labels
Problem: Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
Risk: An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
Fix: TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Other Thor Motor Coach Synergy years
← 2018 Synergy · 2022 Synergy →
| Year | Complaints | Recalls |
|---|---|---|
| 2022 Synergy | 0 | 1 |
| 2020 | 0 | 3 |
| 2018 Synergy | 0 | 1 |
| 2017 Synergy | 0 | 1 |
| 2016 Synergy | 0 | 2 |
See all Thor Motor Coach Synergy problems by year, every Thor Motor Coach model, or the VIN decoder.
Similar Thor Motor Coach models
Embed this 2020 Thor Motor Coach Synergy badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2020 Thor Motor Coach Synergy?
NHTSA has no owner complaints on file yet.
Was there a recall on the 2020 Thor Motor Coach Synergy?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Thor Motor Coach Synergy a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Synergy model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.