2017 Thor Motor Coach Tuscany Problems, Complaints & Recalls
- Compared with other Tuscany years
- Not enough data 2nd of 17 for complaints
- Safety recalls
- 8 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 4 complaints with NHTSA about the 2017 Thor Motor Coach Tuscany. That ranks 2nd out of 17 Tuscany model years for complaints. The most reported problem area is structure (2 complaints, 50%), typically at around 56,000 miles. There are 8 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 4owner complaints
- 8safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2017 Thor Motor Coach Tuscany problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Structure | 2 | 50% | 56,000 | — | — |
| Fuel/propulsion System | 1 | 25% | 20,000 | — | — |
| Unknown or Other | 1 | 25% | — | — | — |
| Visibility | 1 | 25% | 56,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2017 Thor Motor Coach Tuscany recalls (8)
Tap a recall to see the problem, the risk and the fix.
Exterior lighting:turn signal; exterior lighting:brake lights; electrical system
Problem: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Non-functioning exterior marker lights can increase the risk of a crash.
Fix: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Exterior lighting
Problem: Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.
Exterior lighting:turn signal; exterior lighting:brake lights; electrical system
Problem: Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Nonfunctioning lights can increase the risk of a crash.
Fix: The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.
Steering:hydraulic power assist:hose, piping, and connections
Problem: Thor Motor Coach (TMC) is recalling certain 2011-2017 Thor Tuscany and Venetian motorhomes, built on Freightliner Custom Chassis Corporation (FCCC) chassis. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Risk: Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
Fix: FCCC has notified owners, and FCCC dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall began on May 1, 2018. Owners may contact TMC customer service at 1-877-855-2867 or FCCC customer service at 1-800-547-0712. TMC's number for this recall is RC000153.
Equipment
Problem: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment:other:labels
Problem: Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Risk: If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Fix: TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
Steering:hydraulic power assist:hose, piping, and connections
Problem: Thor Motor Coach (Thor) is recalling certain 2016-2017 Venetian and Tuscany motorhomes equipped with Cummins ISL engines. These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Risk: Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
Fix: Daimler Trucks (DTNA), the manufacturer of the Freightliner chassis has notified the motorhome owners, and DTNA dealers will reroute the high pressure power steering hose to provide adequate clearance from the starter stud, free of charge. The recall began on December 27, 2016. Owners may contact DTNA customer service at 1-800-547-0712 or Thor customer service at 1-877-500-1020. Thor's number for this recall is FL727A.
Electrical system:12v/24v/48v battery
Problem: Thor Motor Coach (TMC) is recalling certain 2017 Tuscany, Tuscany ZTE, and Venetian motorhomes manufactured March 15, 2016, to April 7, 2016. The isolator relay cable for the chassis battery was improperly installed which could cause sudden, unexpected loss of power.
Risk: If the motorhome experiences an unexpected loss of power, it can increase the risk of a crash.
Fix: TMC will notify owners, and dealers will correctly install the isolator relay cable, free of charge. The recall began on June 28, 2016. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000114.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Trimark 060-1650 Door Latch Failures (PE20021) — opened Nov 23, 2020, closed Dec 13, 2024.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2017 Thor Motor Coach Tuscany 45AT built on a 2017 Freightliner XC-R Chassis. The contact stated that while driving 50 MPH, two of the passenger's side windows detached and started flapping against the RV wall. The contact veered to the side of the road, and duct taped the…
Floors in bottom storage bays are sagging and bowing are at risk of failing out on high way. Need to be replaced with better material .
While stationary and engine cool, i started the motor coach and when i stepped outside i noticed the smell of diesel fuel. Upon investigation, it was revealed that fleetguard fuel filter (resin construction) model ff63009 had a hair line crack in the side of the housing. A fine spray of raw fuel…
Door lock failed. I was locked in my rv. Door would not open from insde or outside.
Other Thor Motor Coach Tuscany years
← 2016 Tuscany · 2018 Tuscany →
| Year | Complaints | Recalls |
|---|---|---|
| 2021 Tuscany | 0 | 1 |
| 2020 Tuscany | 1 | 2 |
| 2019 Tuscany | 1 | 4 |
| 2018 Tuscany | 5 | 6 |
| 2017 | 4 | 8 |
| 2016 Tuscany | 0 | 12 |
| 2015 Tuscany | 2 | 11 |
| 2014 Tuscany | 1 | 11 |
| 2013 Tuscany | 1 | 7 |
| 2012 Tuscany | 0 | 6 |
| 2011 Tuscany | 1 | 6 |
| 2010 Tuscany | 0 | 1 |
| 2009 Tuscany | 0 | 1 |
| 2008 Tuscany | 1 | 1 |
| 2007 Tuscany | 0 | 1 |
| 2006 Tuscany | 0 | 1 |
| 2005 Tuscany | 0 | 1 |
See all Thor Motor Coach Tuscany problems by year, every Thor Motor Coach model, or the VIN decoder.
Similar Thor Motor Coach models
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Frequently asked questions
What are the most common problems with the 2017 Thor Motor Coach Tuscany?
Owners most often report structure, fuel/propulsion system, unknown or other problems. The top one, structure, accounts for 2 complaints.
Was there a recall on the 2017 Thor Motor Coach Tuscany?
Yes, 8 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 Thor Motor Coach Tuscany a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Tuscany model years, the 2017 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.