2011 Victory Cross Country Problems, Complaints & Recalls

Source: NHTSA · Updated Oct 16, 2017 · 11 owner complaints analyzed

Compared with other Cross Country years
About as many complaints as other years 3rd of 8 for complaints
NHTSA crash rating
Not rated

Owners have filed 11 complaints with NHTSA about the 2011 Victory Cross Country. That ranks 3rd out of 8 Cross Country model years for complaints. The most reported problem area is structure (3 complaints, 27%), typically at around 1,400 miles. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2011 Victory Cross Country problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Structure3 · ~1,400 mi
Equipment2 · ~4,000 mi
Latches/locks/linkages2 · ~16,000 mi
Unknown or Other2 · ~5,750 mi
Fuel/propulsion System1 · ~28,106 mi
Power Train1 · ~450 mi
Visibility1 · ~100 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Structure327%1,400——
Equipment218%4,000——
Latches/locks/linkages218%16,000——
Unknown or Other218%5,750——
Fuel/propulsion System19%28,106——
Power Train19%450——
Visibility19%100——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2014, with 6 complaints
2011: 4201142012: 1201212014: 620146

n = 11 complaints · Source: NHTSA

2011 Victory Cross Country recalls (2)

Tap a recall to see the problem, the risk and the fix.

Engine and engine cooling:engine; service brakes, hydraulicOct 12, 2017 · NHTSA campaign 17V647000 · 26,182 vehicles

Problem: Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.

Risk: A melted rear brake line can reduce braking performance, increasing the risk of a crash.

Fix: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.

Steering: steering wheel/handle barJun 1, 2011 · NHTSA campaign 11V305000 · 840 vehicles

Problem: Polaris is recalling certain model year 2011 victory cross country motorcycles manufactured from january 1, through april 11, 2011. The handlebar clamps and/or risers may have been machined incorrectly which could cause the handlebars to slip in the clamps.

Risk: This could cause the operator to lose control, increasing the risk of a vehicle crash.

Fix: Polaris will notify owners, and dealers will test and replace defective riser/clamp assemblies, free of charge. The safety recall began on june 17, 2011. Owners may contact victory consumer service at 1-888-704-5290.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

2011 victory cross country. Consumer writes in regards to motorcycle lock and ride safety recall campaign. *tgw the consumer stated he returned the back rest/luggage rack combination to his local dealer on june 27, 2014 and he has not heard from the dealer, since. *jb

Equipment · received Nov 13, 2014 · NHTSA complaint 10651243

I have a 2011 victory cross country motorcycle. The saddlebag latch on the right side is wearing improperly due to improper alignment. This is a known issue with this motorcycle. My dealer, victory motorcycles, and polaris have refused to issue a replacement. Without repair, the latch will wear…

Latches/locks/linkages · received Oct 14, 2014 · NHTSA complaint 10644692

Regarding polaris/victory recall campaign 13e-048 that victory issued in august of 2013: the official letter came out in the spring of 2013 and stated that parts will be available after april 2013, i have called my dealership every week since may of 2013 to see when parts will be available. They…

Structure · received Oct 13, 2014 · NHTSA complaint 10644375

The latch on the right side saddle bag is wearing its way through the latch bracket. Several victory cross country owners have sited that their bracket has sheared right through thus allowing the saddlebag lid to fly open when vehicle is in motion. My bracket has not sheared through yet but the cut…

Latches/locks/linkages · received Oct 13, 2014 · NHTSA complaint 10644381

Latch on the right saddle bag is worn almost to the point of not holding, if this was not found before wearing all the way through. This would have caused the baggage door to open and loose the contents of the bag on the road causing undue road hazard for other motorcycles and cars, which would…

Unknown or Other · received Sep 30, 2014 · NHTSA complaint 10640337

Other Victory Cross Country years

← 2010 Cross Country · 2012 Cross Country →

See all Victory Cross Country problems by year, every Victory model, or the VIN decoder.

Similar Victory models

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Frequently asked questions

What are the most common problems with the 2011 Victory Cross Country?

Owners most often report structure, equipment, latches/locks/linkages problems. The top one, structure, accounts for 3 complaints.

Was there a recall on the 2011 Victory Cross Country?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2011 Victory Cross Country a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cross Country model years, the 2011 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.