2020 Volvo VNR Problems, Complaints & Recalls

Problem: Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2024 VNR Electric vehicles. The coolant line in the high voltage battery pack may not be fully seated and locked, which can result in the loss of coolant and an electrical short circuit.

Risk: A battery short circuit increases the risk of a fire.

Fix: Volvo Trucks will work with the battery manufacturer Akasol to inspect and replace the batteries, as necessary, free of charge. Owner notification letters were mailed May 9, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX 2304.

Problem: Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2023 VNR Electric vehicles equipped with Adaptive Cruise Control (ACC). When the adaptive cruise control braking activates under light load conditions, it can trigger an aggressive braking response.

Risk: Overly aggressive braking can result in the rear axle skidding, the brakes locking up, and/or a loss of vehicle control, increasing the risk of a crash.

Fix: Dealers will secure wiring and remove radar antennas and brackets from the vehicle. The anti-lock braking system will be reprogrammed to disable adaptive cruise control. Owner notification letters are expected to be mailed June 2, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2303.

Problem: Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2021 VAH, VHD, VNL and VNR vehicles. The die cast pedal plate may break at one of its attachment points, possibly resulting in the brake pedal dislodging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Risk: A dislodged brake pedal would be inoperable, increasing a risk of a crash.

Fix: Volvo Trucks will notify owners, and dealers will inspect and replace the pedal plates if required, free of charge. The recall began October 7, 2020. Owners may contact Volvo Trucks customer service at 1-800-458-1552. Volvo Truck's number for this recall is RVXX2004.

Problem: Volvo Trucks North America (Volvo) is recalling certain 2018-2021 VNL and VNR buses. The Gross Axle Weight Rating (GAWR) for the rear drive axles stated on the Federal Certification Label exceeds the rating of the wheel hubs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: If the rear axles are overloaded, over time the wheel hubs may fail prematurely, increasing the risk of a crash.

Fix: Volvo will notify owners and send corrected replacement labels, free of charge. The recall began August 18, 2020. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX2002.

Problem: Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2021 VNL and VNR trucks. The steering gear fasteners may have not been properly tightened.

Risk: The loose fasteners may result in a loss of vehicle control, increasing the risk of a crash.

Fix: Volvo Trucks will notify owners, and dealers will tighten the steering gear fasteners to specification, free of charge. The recall began May 20, 2020. Owners may contact Volvo Trucks customer service at 800-528-6586. Volvo Trucks' number for this recall is RVXX2001.

Problem: Volvo Trucks North America (Volvo Trucks) is recalling certain 2020 VNL and VNR vehicles equipped with HD94 Sheppard gear variants. The steering gear mounting fasteners may be insufficiently tightened, allowing the steering gear to loosen.

Risk: A loose steering gear can cause a loss of vehicle control, increasing the risk of a crash.

Fix: Volvo Trucks will notify owners, and dealers will inspect and re-torque the steering gear to a higher value. Additionally, the steering gear will be replaced, as necessary, free of charge. The recall began November 14, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX1906.

Problem: Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2020 VAH, VHD, VNL, and VNR vehicles. The fuse in the transmission circuit may blow, preventing the transmission from shifting.

Risk: If the fuse blows the transmission may not shift, increasing the risk of a crash.

Fix: Volvo Trucks will notify owners, and dealers will inspect and replace the fuse, if necessary, free of charge. The recall began August 7, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX1903.

Problem: Volvo Trucks North America (Volvo Trucks) is recalling certain 2019-2020 VAH, VHD, VNL, and VNR vehicles. The t-bolt clasps on the transmission auxiliary air tank straps may have been over-tightened, resulting in potential deformation to the strap where the t-bolt is anchored.

Risk: The deformation of the air tank strap t-bolts may cause the t-bolt to disconnect from the strap allowing the tank to drop to the ground and become a road hazard, increasing the risk of a crash.

Fix: Volvo Trucks will notify owners, and dealers will inspect and replace the air tank strap, if necessary, free of charge. The recall began August 7, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX1904.