2023 Volvo XC60 Problems, Complaints & Recalls
- Compared with other XC60 years
- More complaints than other years 4th of 17 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 54 complaints with NHTSA about the 2023 Volvo XC60. That ranks 4th out of 17 XC60 model years for complaints. The most reported problem area is electrical system (21 complaints, 39%), typically at around 350 miles. Complaints mention 3 crashes, 1 injury. There are 5 safety recalls covering this model year.
- 54owner complaints
- 5safety recalls
- 0NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Volvo XC60 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 21 | 39% | 350 | — | — |
| Unknown or Other | 11 | 20% | — | — | — |
| Forward Collision Avoidance | 9 | 17% | — | — | — |
| Service Brakes | 9 | 17% | — | — | — |
| Back Over Prevention | 7 | 13% | — | — | — |
| Fuel/propulsion System | 6 | 11% | — | — | — |
| Lane Departure | 5 | 9% | — | — | — |
| Visibility/wiper | 5 | 9% | 17,000 | — | — |
| Exterior Lighting | 3 | 6% | — | — | — |
| Engine | 2 | 4% | — | — | — |
| Power Train | 2 | 4% | 400 | — | — |
| Tires | 2 | 4% | — | — | — |
| Vehicle Speed Control | 2 | 4% | — | — | — |
| Child Seat | 1 | 2% | — | — | — |
| Engine and Engine Cooling | 1 | 2% | 300 | — | — |
| Steering | 1 | 2% | — | — | — |
| Structure | 1 | 2% | — | — | — |
| Wheels | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Volvo XC60 recalls (5)
Tap a recall to see the problem, the risk and the fix.
Back over prevention:software
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Carâs customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.
Back over prevention:software
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
Electrical system
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Risk: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Fix: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
Service brakes, hydraulic
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
Risk: A reduction in brake support functions can increase the risk of a crash.
Fix: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.
Engine and engine cooling:engine:engine control module (ecu/ecm)
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
Risk: The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.
Fix: Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
While stopped at a light behind several cars with my foot firmly on the brake, the car started to move forward and could not be stopped. My foot was on the brake the entire time. The car advanced into the rear end of a pickup truck stopped in front of me. It was as though the car was fighting me as…
Infotainment head unit intermittently fails to properly boot, resulting in no audio for turn signal indicators, radio, park distance sensors, cross traffic alerts, and other safety features. This issue persists with Android Auto OS v5.1.7 which is an update AFTER the previous v5.0.5 credited for a…
all safety audio drops out - turning signal, rear camera sensors, all safety sensor audio completely shuts off. the only way I've been able to correct is by restarting the infotainment system, which sometimes has to be done multiple times. This is a huge safety concern for my family, as my wife…
Entire car audio does not work. Blinker click, collision warning, navigation etc. Volvo has blamed software but each update in the past 3 years has not fixed the issue. Driving a car where the entire audio system is not working reliably is a safety issue
The contact owns a 2023 Volvo XC60. The contact stated that while driving in a rainstorm, the front windshield wiper arm was striking the top of the hood of the vehicle. Due to the failure, the windshield was not properly cleared of the rainwater, causing a visibility hazard. The contact stated…
Other Volvo XC60 years
| Year | Complaints | Recalls |
|---|---|---|
| 2025 XC60 | 36 | 3 |
| 2024 XC60 | 24 | 2 |
| 2023 | 54 | 5 |
| 2022 XC60 | 74 | 6 |
| 2021 XC60 | 49 | 5 |
| 2020 XC60 | 22 | 6 |
| 2019 XC60 | 36 | 8 |
| 2018 XC60 | 36 | 5 |
| 2017 XC60 | 16 | 4 |
| 2016 XC60 | 38 | 3 |
| 2015 XC60 | 47 | 1 |
| 2014 XC60 | 16 | 2 |
| 2013 XC60 | 66 | 3 |
| 2012 XC60 | 46 | 3 |
| 2011 XC60 | 36 | 4 |
| 2010 XC60 | 56 | 7 |
| 2009 XC60 | 0 | 1 |
See all Volvo XC60 problems by year, every Volvo model, or the Volvo VIN decoder.
Similar Volvo models
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Frequently asked questions
What are the most common problems with the 2023 Volvo XC60?
Owners most often report electrical system, unknown or other, forward collision avoidance problems. The top one, electrical system, accounts for 21 complaints.
Was there a recall on the 2023 Volvo XC60?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Volvo XC60 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other XC60 model years, the 2023 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.