2023 Volvo XC90 Problems, Complaints & Recalls
- Compared with other XC90 years
- About as many complaints as other years 9th of 23 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 41 complaints with NHTSA about the 2023 Volvo XC90. That ranks 9th out of 23 XC90 model years for complaints. The most reported problem area is back over prevention (13 complaints, 32%). Complaints mention 2 injuries. There are 6 safety recalls covering this model year.
- 41owner complaints
- 6safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Volvo XC90 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Back Over Prevention | 13 | 32% | — | — | — |
| Electrical System | 10 | 24% | 75,656 | — | — |
| Unknown or Other | 7 | 17% | — | — | — |
| Forward Collision Avoidance | 6 | 15% | — | — | — |
| Fuel/propulsion System | 5 | 12% | — | — | — |
| Service Brakes | 4 | 10% | — | — | — |
| Power Train | 3 | 7% | 1,000 | — | — |
| Steering | 3 | 7% | — | — | — |
| Lane Departure | 2 | 5% | — | — | — |
| Latches/locks/linkages | 2 | 5% | 6,000 | — | — |
| Seat Belts | 2 | 5% | 28,000 | — | — |
| Structure | 2 | 5% | — | — | — |
| Vehicle Speed Control | 2 | 5% | — | — | — |
| Visibility/wiper | 2 | 5% | — | — | — |
| Air Bags | 1 | 2% | 39,397 | — | — |
| Engine | 1 | 2% | — | — | — |
| Fuel System, Gasoline | 1 | 2% | 1,000 | — | — |
| Parking Brake | 1 | 2% | 1,000 | — | — |
| Seats | 1 | 2% | — | — | — |
| Suspension | 1 | 2% | — | — | — |
| Wheels | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Volvo XC90 recalls (6)
Tap a recall to see the problem, the risk and the fix.
Back over prevention:software
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Carâs customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.
Back over prevention:software
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
Seat belts:critical fasteners
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.
Risk: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.
Fix: Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.
Electrical system
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Risk: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Fix: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
Service brakes, hydraulic
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
Risk: A reduction in brake support functions can increase the risk of a crash.
Fix: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.
Engine and engine cooling:engine:engine control module (ecu/ecm)
Problem: Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
Risk: The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.
Fix: Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
WHAT COMPONENT OR SYSTEM MALFUNCTIONED, AND IS IT AVAILABLE FOR INSPECTION? The Pilot Assist / Adaptive Cruise Control system becomes physically stuck, causing sudden unintended acceleration. Additionally, the central vehicle electrical system/wiring harness is experiencing a verified spontaneous…
The contact owns a 2023 Volvo XC90. The contact stated that while his son was attempting to latch the seat belt, the seat belt failed to retract. The failure had occurred several times. The contact associated the failure with NHTSA Campaign Number: 23V827000 (SEAT BELTS); however, the VIN was not…
The car recently received a 5.05 update of the infotainment system. Since then, the infotainment system would be shut off and auto-restarts itself during driving every 10 or 15 minutes. The car would lose all the functions related to the infotainment system, such as the camera, navigation, sound…
While the vehicle was parked, the trunk opened and the alarm sounded. Using the buttons on the trunk, I shut the trunk and locked the car. A few moments later, the trunk opened and the alarm sounded again. This continued for 40 minutes. Today, if I place a battery in the main black key fob, the…
On the morning of January 12, 2026, I attempted to unplug my 2023 Volvo XC90 Recharge (plug-in hybrid) from my home charging station in order to drive to an appointment. I had turned on the climate control remotely from the Volvo app while inside the house. When I went to unplug the vehicle, the…
Other Volvo XC90 years
| Year | Complaints | Recalls |
|---|---|---|
| 2025 XC90 | 29 | 2 |
| 2024 XC90 | 36 | 3 |
| 2023 | 41 | 6 |
| 2022 XC90 | 29 | 4 |
| 2021 XC90 | 39 | 6 |
| 2020 XC90 | 33 | 7 |
| 2019 XC90 | 42 | 6 |
| 2018 XC90 | 51 | 3 |
| 2017 XC90 | 80 | 7 |
| 2016 XC90 | 197 | 8 |
| 2015 XC90 | 0 | 1 |
| 2014 XC90 | 4 | 0 |
| 2013 XC90 | 11 | 0 |
| 2012 XC90 | 3 | 0 |
| 2011 XC90 | 19 | 1 |
| 2010 XC90 | 12 | 3 |
| 2009 XC90 | 7 | 1 |
| 2008 XC90 | 29 | 3 |
| 2007 XC90 | 38 | 2 |
| 2006 XC90 | 53 | 3 |
| 2005 XC90 | 223 | 6 |
| 2004 XC90 | 462 | 6 |
| 2003 XC90 | 93 | 5 |
See all Volvo XC90 problems by year, every Volvo model, or the Volvo VIN decoder.
Similar Volvo models
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Frequently asked questions
What are the most common problems with the 2023 Volvo XC90?
Owners most often report back over prevention, electrical system, unknown or other problems. The top one, back over prevention, accounts for 13 complaints.
Was there a recall on the 2023 Volvo XC90?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Volvo XC90 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other XC90 model years, the 2023 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.