2014 Winnebago Metro Link Problems, Complaints & Recalls

Problem: Winnebago Industries, Inc. (Winnebago) is recalling certain 2014 Metro Link vehicles equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Fix: Winnebago will notify owners and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on February 26, 2019. Owners may contact Ricon customer service at 1-800-322-2884. Winnebago's number for this recall is 157.

Problem: Winnebago Industries, Inc. (Winnebago) is recalling certain model year 2014-2015 Metro Link transit buses manufactured December 20, 2013, to April 9, 2015. The affected buses may have been built without shims and flat washers on the seat pedestal, allowing the seat to detach from the floor in the event of a crash.

Risk: If the seat detaches from the floor during a vehicle crash, the seat occupant would be at an increased risk of personal injury.

Fix: Winnebago will work with Metro Worldwide, the transit bus distributor, to notify owners and remedy the vehicles, free of charge. The recall began on August 28, 2015. Owners may contact Metro Worldwide customer service at 1-641-903-7377. Winnebago's number for this recall is 132.