2002 Workhorse W20 Problems, Complaints & Recalls
- Compared with other W20 years
- Not enough data 3rd of 9 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 6 complaints with NHTSA about the 2002 Workhorse W20. That ranks 3rd out of 9 W20 model years for complaints. The most reported problem area is service brakes, hydraulic (5 complaints, 83%), typically at around 15,392 miles. Complaints mention 1 fire. There are 2 safety recalls covering this model year. NHTSA has opened 3 defect investigations involving it.
- 6owner complaints
- 2safety recalls
- 3NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2002 Workhorse W20 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Service Brakes, Hydraulic | 5 | 83% | 15,392 | — | — |
| Service Brakes, Air | 1 | 17% | 23,239 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2002 Workhorse W20 recalls (2)
Tap a recall to see the problem, the risk and the fix.
Service brakes, hydraulic
Problem: Navistar is recalling certain model year my 2001-2008 workhorse w20, w21 and w22 chassis and certain model year 2009 through 2011 monaco rv admiral, arista, monarch, and riptide recreational vehicles equipped with axles that include bosch zops or zoht pin slide hydraulic disc brakes. When combined with occasional or seasonal vehicle operation may experience calipers sticking in the applied position. This can result in abnormal heat generation at the wheel end causing brake drag. The driver would normally have warning of the brake drag if undetected by the driver.
Risk: The temperature increase at the wheel end can eventually lead to soft pedal conditions due to brake fluid boil, and possible extended stopping distance increasing the risk of a crash.
Fix: Workhorse dealers will replace all four bosch brake caliper assemblies free of charge. The safety recall began on september 16, 2010. Owners may contact workhorse at 1-877-246-7731.
Service brakes, hydraulic
Problem: On certain motorhome chassis equipped with bosch zops, the pads can drag on the rotor surface due to the pin slide.
Risk: A hang up or lock up may cause the calipers to over heat and not allow the driver to stop safely. This could cause overheating of the brake calipers which could result in a vehicle fire.
Fix: Dealers will inspect, repair and replace according to the procedure developed by bosch (see campaign 03e064000). The recall began on august 1, 2004. Owners should contact workhorse at 1-877-294-6773.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Overheating disc brake caliper (EA07016) — opened Nov 16, 2007, closed Aug 19, 2009, led to recall 09V110000.
- Overheated brake calipers (PE07032) — opened Jun 25, 2007, closed Nov 19, 2007.
- Overheating front and rear brakes (EA03003) — opened Apr 9, 2003, closed Mar 3, 2004, led to recall 04V019000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Tl* the contact owns a 2002 winnebago adventurer with a workhorse w20 chassis motor home (rv). The contact stated while driving at speeds of 55 mph, the front passenger side brakes locked and the anti lock braking system failed. The contact moved the vehicle off the roadway and waited for the…
Tl* the contact owns a 2002 workhorse chassis w20. The contact stated that the brake pedal felt spongy when he depressed it while driving at approximately 40 mph. He received a recall notice for recall 09v110000 (service brakes, hydraulic). The vehicle had not been taken to an authorized dealership…
Tl*the contact owns a 2002 workhorse w20. The consumer stated the motor home continues to have problems with the brake calipers even though the problem was repaired under recall # 04v084000. The brakes overheated and destroyed the rear speed sensor. The rear brakes were cleaned and adjusted and the…
Took vehicle into dealer and had campaign number 04v019000 completed on 10-26-04. Now less than 10,000 miles since then, it is back at the service center after brake fire and pedal loss. Vehicle is in need of rotors, calipers and wheel speed sensor. *tr
We had a brake recall done on our 2002 itasca suncruiser motorhome (w20 chassis in jan 2005, mileage 9141. While on vacation in july 2005, the brakes overheated and repairs were authorized by workhorse at no charge at mileage 9,687. Experienced overheating again in september 2007 at mileage 28819…
Other Workhorse W20 years
| Year | Complaints | Recalls |
|---|---|---|
| 2008 W20 | 0 | 1 |
| 2007 W20 | 0 | 1 |
| 2006 W20 | 3 | 2 |
| 2005 W20 | 3 | 2 |
| 2004 W20 | 7 | 2 |
| 2003 W20 | 11 | 1 |
| 2002 | 6 | 2 |
| 2001 W20 | 2 | 3 |
| 2000 W20 | 1 | 1 |
See all Workhorse W20 problems by year, every Workhorse model, or the VIN decoder.
Similar Workhorse models
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Frequently asked questions
What are the most common problems with the 2002 Workhorse W20?
Owners most often report service brakes, hydraulic, service brakes, air problems. The top one, service brakes, hydraulic, accounts for 5 complaints.
Was there a recall on the 2002 Workhorse W20?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2002 Workhorse W20 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other W20 model years, the 2002 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.