2012 BMW 328I Problems, Complaints & Recalls
- Compared with other 328I years
- About as many complaints as other years 8th of 21 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 130 complaints with NHTSA about the 2012 BMW 328I. That ranks 8th out of 21 328I model years for complaints. The most reported problem area is engine (55 complaints, 42%), typically at around 91,415 miles. Complaints mention 4 crashes, 1 fire, 1 injury. There are 6 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 130owner complaints
- 6safety recalls
- 1NHTSA investigations
- 4complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2012 BMW 328I problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine problems | 55 | 42% | 91,415 | “timing chain” (33%) | — |
| Air Bags | 26 | 20% | 64,500 | — | — |
| Electrical System | 23 | 18% | 84,000 | — | — |
| Power Train | 20 | 15% | 63,000 | — | — |
| Engine and Engine Cooling | 16 | 12% | 123,500 | — | — |
| Unknown or Other | 11 | 8% | 60,000 | — | — |
| Fuel/propulsion System | 10 | 8% | 63,595 | — | — |
| Seats | 8 | 6% | 25,000 | — | — |
| Vehicle Speed Control | 6 | 5% | 43,500 | — | — |
| Seat Belts | 5 | 4% | 40,000 | — | — |
| Exterior Lighting | 4 | 3% | 60,000 | — | — |
| Service Brakes | 2 | 2% | 56,500 | — | — |
| Steering | 2 | 2% | 19,000 | — | — |
| Visibility/wiper | 2 | 2% | 20,650 | — | — |
| Structure | 1 | 1% | 29,790 | — | — |
| Tires | 1 | 1% | 4,393 | — | — |
| Visibility | 1 | 1% | 46,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2012 BMW 328I recalls (6)
Tap a recall to see the problem, the risk and the fix.
Electrical system:wiring:connectors/plugs/receptacles; engine and engine cooling:cooling system:pump
Problem: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Risk: An electrical short increases the risk of a fire.
Fix: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Air bags:frontal:driver side:inflator module
Problem: BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Air bags:frontal:driver side:inflator module
Problem: BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Exterior lighting
Problem: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Fix: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].
Service brakes, hydraulic:power assist:vacuum:hoses, lines/piping, and fittings
Problem: BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Fix: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.
Service brakes, hydraulic:power assist:vacuum:hoses, lines/piping, and fittings
Problem: BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Fix: BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at [email protected].
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of power assist braking (PE13030) — opened Sep 6, 2013, closed Oct 25, 2013, led to recall 13V454000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Engine oil pressure light came on and then the driver train malfunction light. Car at 113k miles and upon checking the timing chain was damage and now engine locked
The inner film on the central display console that shows navigation, multimedia and other information detached and made the display unreadable.
INCIDENT SUMMARY: On January 9, 2026, at approximately 1:30 PM, while traveling at 50 MPH in North Carolina, the vehicle experienced a sudden, catastrophic engine seizure without any prior "Limp Mode" warning or Check Engine Light. This resulted in an immediate, total loss of motive power in active…
While traveling at night on the toll road between Washington, DC and Pittsburgh, PA, the vehicle suddenly shut off without warning. Power was lost completely, including power steering, while in motion on a major freeway, creating an immediate and severe risk of collision for us and surrounding…
Dealer refused to cover DME that failed immediately after recall 24V-608 work. In early June 2025, I contacted my local BMW dealership about an overheat notification I received while driving. They confirmed there was an open recall on the vehicle for a water pump connector (Recall 24V-608). I had…
Other BMW 328I years
| Year | Complaints | Recalls |
|---|---|---|
| 2016 328I | 57 | 1 |
| 2015 328I | 125 | 4 |
| 2014 328I | 152 | 8 |
| 2013 328I | 257 | 5 |
| 2012 | 130 | 6 |
| 2011 328I | 577 | 7 |
| 2010 328I | 155 | 6 |
| 2009 328I | 193 | 6 |
| 2008 328I | 239 | 5 |
| 2007 328I | 399 | 6 |
| 2006 328I | 0 | 3 |
| 2005 328I | 0 | 1 |
| 2004 328I | 0 | 1 |
| 2003 328I | 0 | 1 |
| 2002 328I | 0 | 1 |
| 2001 328I | 4 | 3 |
| 2000 328I | 112 | 7 |
| 1999 328I | 98 | 7 |
| 1998 328I | 26 | 0 |
| 1997 328I | 25 | 0 |
| 1996 328I | 31 | 0 |
See all BMW 328I problems by year, every BMW model, or the BMW VIN decoder.
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Frequently asked questions
What are the most common problems with the 2012 BMW 328I?
Owners most often report engine, air bags, electrical system problems. The top one, engine, accounts for 55 complaints.
Was there a recall on the 2012 BMW 328I?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2012 BMW 328I a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other 328I model years, the 2012 has about as many complaints as a typical year, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.