2014 BMW 328I Problems, Complaints & Recalls
- Compared with other 328I years
- About as many complaints as other years 7th of 21 for complaints
- Safety recalls
- 8 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 152 complaints with NHTSA about the 2014 BMW 328I. That ranks 7th out of 21 328I model years for complaints. The most reported problem area is electrical system (52 complaints, 34%), typically at around 88,200 miles. Complaints mention 19 crashes, 2 fires, 18 injuries. There are 8 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 152owner complaints
- 8safety recalls
- 2NHTSA investigations
- 19complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 BMW 328I problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 52 | 34% | 88,200 | “engine cooling electrical” (48%) | — |
| Engine | 29 | 19% | 42,636 | — | — |
| Engine and Engine Cooling | 29 | 19% | 93,000 | — | — |
| Service Brakes | 20 | 13% | 53,100 | — | — |
| Air Bags | 15 | 10% | 58,000 | — | — |
| Unknown or Other | 14 | 9% | 25,700 | — | — |
| Fuel/propulsion System | 13 | 9% | 49,738 | — | — |
| Exterior Lighting | 11 | 7% | 68,000 | — | — |
| Power Train | 9 | 6% | 27,564 | — | — |
| Vehicle Speed Control | 8 | 5% | 40,000 | — | — |
| Structure | 7 | 5% | 35,000 | — | — |
| Seat Belts | 6 | 4% | 28,000 | — | — |
| Steering | 5 | 3% | 80,000 | — | — |
| Fuel System, Gasoline | 4 | 3% | 70,901 | — | — |
| Electronic Stability Control (esc) | 3 | 2% | 85,000 | — | — |
| Suspension | 2 | 1% | 11,800 | — | — |
| Tires | 2 | 1% | 65,000 | — | — |
| Visibility/wiper | 2 | 1% | 57,400 | — | — |
| Equipment Adaptive/mobility | 1 | 1% | 4,000 | — | — |
| Forward Collision Avoidance | 1 | 1% | — | — | — |
| Latches/locks/linkages | 1 | 1% | — | — | — |
| Seats | 1 | 1% | — | — | — |
| Service Brakes, Hydraulic | 1 | 1% | 68,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 BMW 328I recalls (8)
Tap a recall to see the problem, the risk and the fix.
Air bags:side/window:head
Problem: BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Risk: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Fix: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact BMW customer service at 1-800-525-7417.
Electrical system:wiring:connectors/plugs/receptacles; engine and engine cooling:cooling system:pump
Problem: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Risk: An electrical short increases the risk of a fire.
Fix: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Air bags:frontal:driver side:inflator module
Problem: BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Fix: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Air bags:side/window
Problem: BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Risk: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Fix: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Exterior lighting
Problem: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Fix: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].
Fuel system, gasoline:delivery:fuel pump
Problem: BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
Service brakes, hydraulic:power assist:vacuum:hoses, lines/piping, and fittings
Problem: BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Fix: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.
Service brakes, hydraulic:power assist:vacuum:hoses, lines/piping, and fittings
Problem: BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Fix: BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at [email protected].
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
- Loss of power assist braking (PE13030) — opened Sep 6, 2013, closed Oct 25, 2013, led to recall 13V454000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2014 BMW 328I. The contact stated that while driving, the steering wheel failed to turn in the intended direction. The contact stated that the vehicle was uncontrollable and the malfunction warning light was illuminated. The dealer was contacted by phone and made aware of the…
The contact owned a 2014 BMW 328I. The contact stated while the vehicle was parked, the vehicle stalled after overheating the previous day. The contact stated that an unknown warning light was illuminated. The vehicle was towed to a dealer, where it was diagnosed that the valvetronic system needed…
I was driving in the highway at 65MPH, I heard an audible tone. I looked at speedometer and had a message to to press unlock button to switch gears. Then my engine light came on and was steady. My car went into neutral while driving at 65 mph. Thank god I was able to pull to side. I tried to put…
So, the N20 2.0L motors are known to have prematurely failing plastic chain guides and a weak hydraulic tensioner, leading to whine, rattles, and potential engine failure. BMW improved the issue in the 2015 or newer models which have more robust timing chain guides and Tensioners. The fix involves…
Vehicle is under Recall 24V-608 for a fire risk. The vehicle has suffered the exact failure described (Overheating, Limp Mode, and Smoke/Thermal Event). Dealership (BMW of Pleasant Grove Utah) is refusing to replace the failed water pump, offering only a 'protective shield' which does not fix the…
Other BMW 328I years
| Year | Complaints | Recalls |
|---|---|---|
| 2016 328I | 57 | 1 |
| 2015 328I | 125 | 4 |
| 2014 | 152 | 8 |
| 2013 328I | 257 | 5 |
| 2012 328I | 130 | 6 |
| 2011 328I | 577 | 7 |
| 2010 328I | 155 | 6 |
| 2009 328I | 193 | 6 |
| 2008 328I | 239 | 5 |
| 2007 328I | 399 | 6 |
| 2006 328I | 0 | 3 |
| 2005 328I | 0 | 1 |
| 2004 328I | 0 | 1 |
| 2003 328I | 0 | 1 |
| 2002 328I | 0 | 1 |
| 2001 328I | 4 | 3 |
| 2000 328I | 112 | 7 |
| 1999 328I | 98 | 7 |
| 1998 328I | 26 | 0 |
| 1997 328I | 25 | 0 |
| 1996 328I | 31 | 0 |
See all BMW 328I problems by year, every BMW model, or the BMW VIN decoder.
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Frequently asked questions
What are the most common problems with the 2014 BMW 328I?
Owners most often report electrical system, engine, engine and engine cooling problems. The top one, electrical system, accounts for 52 complaints.
Was there a recall on the 2014 BMW 328I?
Yes, 8 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 BMW 328I a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other 328I model years, the 2014 has about as many complaints as a typical year, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.