2015 Buick Lacrosse Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 10, 2025 · 44 owner complaints analyzed

Compared with other Lacrosse years
Far fewer complaints than other years 12th of 15 for complaints
NHTSA crash rating
5 out of 5 stars

Owners have filed 44 complaints with NHTSA about the 2015 Buick Lacrosse. That ranks 12th out of 15 Lacrosse model years for complaints. The most reported problem area is steering (12 complaints, 27%), typically at around 69,100 miles. Complaints mention 5 crashes, 4 injuries. There are 3 safety recalls covering this model year.

Buick Lacrosse
BUICK LACROSSE FOURTH GENERATION China. Representative photo; appearance varies by model year. Photo: Dinkun Chen, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2015 Buick Lacrosse problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Steering12 · ~69,100 mi
Electrical System9 · ~7,000 mi
Air Bags7 · ~15,495 mi
Service Brakes4 · ~42,000 mi
Unknown or Other4 · ~45,500 mi
Exterior Lighting3 · ~5,000 mi
Fuel/propulsion System2 · ~5 mi
Power Train2 · ~100,000 mi
Seat Belts2
Vehicle Speed Control2 · ~9,498 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Steering1227%69,100——
Electrical System920%7,000——
Air Bags716%15,495——
Service Brakes49%42,000——
Unknown or Other49%45,500——
Exterior Lighting37%5,000——
Fuel/propulsion System25%5——
Power Train25%100,000——
Seat Belts25%———
Vehicle Speed Control25%9,498——
Electronic Stability Control (esc)12%3,690——
Engine12%76,000——
Fuel System, Gasoline12%34,000——
Interior Lighting12%———
Service Brakes, Hydraulic12%127,500——
Visibility/wiper12%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2018, with 8 complaints
2015: 1201512016: 7201672017: 1201712018: 8201882019: 3201932020: 5202052021: 6202162022: 4202242023: 3202332024: 2202422025: 420254

n = 44 complaints · Source: NHTSA

2015 Buick Lacrosse recalls (3)

Tap a recall to see the problem, the risk and the fix.

Air bags:frontal:sensor/control module-inactive; seat belts:pretensionerJul 10, 2017 · NHTSA campaign 17V437000 · 40,683 vehicles

Problem: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Seat belts:pretensioner; air bags:frontal:sensor/control module-inactiveSep 8, 2016 · NHTSA campaign 16V651000 · 3,640,162 vehicles

Problem: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air bags:side/windowOct 16, 2015 · NHTSA campaign 15V666000 · 395 vehicles

Problem: General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.

Risk: In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.

Fix: GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I had first seen a check engine light for a month and it would come on and off and sometimes it would stay off for about a week before it comes back on and do the same thing. I had noticed some slippage within the transmission a week prior to this incident and was looking to take it in for an…

Power Train · received Nov 10, 2025 · NHTSA complaint 11698532

The contact owns a 2015 Buick LaCrosse. The contact stated that while driving 25 MPH on a main road and attempting to make a right turn, the contact noticed that the steering wheel had become increasingly difficult to steer. The message "Service Power Steering - Drive with Care" was displayed. The…

Steering · received Jun 11, 2025 · NHTSA complaint 11666414

The contact owns a 2015 Buick LaCrosse. The contact stated that while driving on the highway at 55 MPH, the vehicle jerked briefly before shifting into gear. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was…

Service Brakes, Hydraulic · received Apr 29, 2025 · NHTSA complaint 11657483

As I was driving around a corner, the steering wheel got hard, very hard and it no longer worked

Steering · received Apr 29, 2025 · NHTSA complaint 11657664

The contact owns a 2015 Buick LaCrosse. The contact stated that while stationary at a stop light and attempting to depress the accelerator pedal, the vehicle hesitated while responding. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the…

Power Train · received Jun 28, 2024 · NHTSA complaint 11597441

Other Buick Lacrosse years

← 2014 Lacrosse · 2016 Lacrosse →

See all Buick Lacrosse problems by year, every Buick model, or the Buick VIN decoder.

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Frequently asked questions

What are the most common problems with the 2015 Buick Lacrosse?

Owners most often report steering, electrical system, air bags problems. The top one, steering, accounts for 12 complaints.

Was there a recall on the 2015 Buick Lacrosse?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2015 Buick Lacrosse a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Lacrosse model years, the 2015 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.